Operation has copleted with errors but works with One Click Restore

Discussion in 'Acronis True Image Product Line' started by jetedge, Jul 26, 2006.

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  1. jetedge

    jetedge Registered Member

    Jul 12, 2006
    o_O I can make a backup and I can recover the system but only with "One Click Restore" or the followinghappens when I use the Restore Wizard: operation has completed with errors

    TIH 9.0 B3677
    System XP pro sp1,1 harddrive 40GB,2 partions (c) sys 2.44GB (D) ext 840mb,(E)CD-RW Teac W224ea slim line.

    Backup Wizard - Next
    The entire disk - Next
    Check disk one - Next
    Backup location - (E) cd-rw, name the file - Next
    New Full backup -Next
    Use Default - Next
    Proceed - Makes 3 disk

    Restore Wizard - Next
    (E) cd-rw drive,name of image,last cd of set (tib file) - Next
    Warning please insert volume 1
    Partion or Disk to Restore, Disk 1 -Next
    No I do not want to resizepartions - Next
    Restore Hard Drive Location,highlight Disk 1 - Next
    Yes delete all partion on hard drive -Next
    Lock Partion (Message)
    Would you like to restore another partion or hard disk,No I do not - Next
    use default options - Next
    Warning pleas insert last volume of multi volume bakup,#3 - Retry
    Warning please insert media marked volume #1 - Retry
    Warning reboot required to complete - Reboot
    P.C shuts down,bios starts.Acronis loading,starts to read disk.
    Error,operation has completed with errors,O.K.,enter,reboots to windows.

    I'am working with tech support but have not had any luck. And I was just want to make sure I'am doing this right.

    Any info would be great.
    Acronis #635862
    Last edited: Jul 27, 2006
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello jetedge,

    Thank you for choosing Acronis Disk Backup Software.

    We are sorry for the delayed response.

    Please note that as far as I can see from the log file you have sent to Acronis Support Team one of the files stored on the CD discs can not be read (the disc might be probably damaged). You can try to boot your computer from Acronis True Image Bootable CD and try once again to restore the image. Please also try to copy the image archive to a single folder on the second partiton on your hard drive and after that try to restore the image both when Acronis True Image is running under Windows and when booted from bootable CD.

    Thank you.
    Aleksandr Isakov
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