Hi, Unimpressed by BT login being identified as unsafe by the new webfiltering (Firefox/XP SP3), I thought I would read up on webfiltering in online help to see if there was any setting I could access. Clicking on help took me here http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm No contents, no pages, nothing, just a completely blank online book. Unimpressed²
If you use another browser does that help? I find that it won't display in Pale Moon, but works fine in Internet Explorer. https://www.wilderssecurity.com/showpost.php?p=2305119&postcount=216
Yep, It works in IE and Opera, but not in Firefox. I use Firefox as my default browser so when I click on ? in Webroot it connects via Firefox. Unimpressed³
Can you please in Firefox at the top Click on History> Click Clear Recent History> Choose Everything and Check all Boxes and Click on Clear Now after that restart your Browser and it should show fine. Daniel
Problem solved! For some reason I had cookies set to be blocked for webroot.com; as soon as allowed cookies for webroot.com help appeared as expected.
Yep, it was the question re scripting that set me off searching through all the permissions for the web page. So there is life after updates after all
Just for the record let me report that I finally figured what was preventing online Help displaying in this Pale Moon set-up, and it involved a lot of going between various Webroot sites, accepting all cookies, and despite having scripting fully permitted previously with no luck, discovered that loginradius was still being blocked, so allowed it individually...and hey presto I can see it! ...and now have lots of cookies More coffee+ munch, munch
That makes sense. HTTP by itself is a sessionless protocol and cookies are an efficient way to keep track of who is what and the current state of things for you. Cookies are not inherently evil. They can just be used for things that some people object to; specifically for linking two or more pieces of information. But then there are so many other ways to link that info that blocking cookies is like closing a screen door to keep bugs out when the entire wall is missing.
