Nummerierung der Backups falsch

Hi,
ich bin nagelneu im Forum und habe nur minimale Erfahrung,
wünsche uns allen Acronis Benutzer aber eine erfolgreiche Zusammenarbeit.
Nun zur Sache:

dateiname3.tib ist ein guter Nummerierungs-Wert
dateiname4.tib der auch noch

die folgenden Backup Dateien schon nicht mehr

dateiname 4 die Leerstelle vor der 4 eigentlich eine 5 und die fehlende Dateierweiterung .tib
dateiname 5
dateiname 6 und so weiter

mit rename habe ich die Fehler korrigiert, befürchte aber Schierigkeiten bei einem späteren restore.
Hat vielleicht jemand eine bessere Idee ?
Für ein feedback wäre ich dankbar.

sorry beim ersten Versuch hatte ich das falsche Forum erwischt.

 

Can you please post in English?

It sounds like you had a "missing" number in the backup files. Is that correct? And then you renamed the them?

How many image files are in the backup set?

Does the image Validate successfully? If not, does it Validate successfully if you rename the image files back to their original names?

What version and build of TI are you using?

 

Hi, Mr. MudCrab
I will inform you about my problem in English language.
First I will answer your questions.

How many image files are in the backup set? There are 20 files.

Does the image Validate successfully? If not, does it Validate successfully if you rename the image files back to their original names? Yes it runs successfully in both cases.

What version and build of TI are you using? I use version 12.0 with build 9646.

My supervisor is Windows XP SP3 latest update December 2008.

o.k now to my problem:
When I execute a differential backup I get an additional file with [filename, number, fileextension] name9.tib
all runs well for several executions. Suddenly I get a file look like this

filename is o.k.
number is wrong I get the number from the run before
fileextension is complete missing

With this post you also receive an attachment. It contains a screenshot from the error situation.
Can you help me?

 

Hello Rolf Siegert,

Thank you for your interesting in Acronis True Image

Can you please download the latest build of Acronis True Image Home 2009 (9709) from your account (My Account -> Registered Products) and test it.

If the issue persists contact Acronis support and submit technical request using this link or contact us via Live Chat describe the issue and attach the following info:

- Start Acronis True Image;
- Select Tools -> Show log;
- Choose the log entry which contains errors;
- Click on the diskette icon, choose the location (folder) and save there;
- Send us the log.

Best regards,
--
Dmitry Nikolaev

 

Hello Dmitry Nikolaev,

thank you for your last reply. Now I will give you a feedback about my problem.

It is not longer a problem because it is fixed! I made a clean desk with all my
Backups "full and different". I did start at a new point by zero. If you believe or not the numbering of my new files is now full synchronized.

This tread can be closed!

With the new update 2 (build 9709) I will wait until the German Version is
available today it is only announced.

I am pleased to communicate with you.

Best regards,

Rolf Siegert