Loaded TI 9.0 last night and started a full backup, C drive to my USB external drive. When I rebooed the computer this morning got the msg NTLDR is missing. Have tryed to fix but no go. The C drive shows up as a Backup drive, the C drive when I can get to it shows up as the D drive. I can not get to my system BIOS. This is a DELL XPS system with just the one internal harddrive which is not IDE. Moved the external drive over to other computer and it looks like the data was backed up. Like to get the Dell working again. Also the paper work with the Technical support info does not work. It tells you to go to silverlinesoftware.com/support when it only lists a wireless support, and True Image is list for sell only but is Ver.8.0 and the e-mail address: firstname.lastname@example.org can't be reached and to try and register the year only goes to 05.