Not updating

Discussion in 'ewido anti-spyware forum' started by Randomdude, Dec 21, 2006.

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  1. twl845

    twl845 Registered Member

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    Mine updated about 4:00pm 12/28
     
  2. Green Giant

    Green Giant Registered Member

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    Mine not updating since 2712 here in the UK. Signatures loadded shown as 572229, but more now shown on the Ewido web site.

    I am surprised and disappointed that someone from AVG could not have posted a message on this forum letting us all know what is happening!
     
  3. Big Apple

    Big Apple Frequent Poster

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    last update here: 28-12-2006
    Signatures in database: 573.265
     
  4. peter.ewido

    peter.ewido former ewido team

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    What message are you getting when you try to run an update? Your software should have really updated at least yesterday or today.
     
  5. gerardwil

    gerardwil Registered Member

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    It should show 574.178 sigs. now

    Gerard
     
  6. Green Giant

    Green Giant Registered Member

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    Thanks for replies above.

    On the Update tab, it reads 'Downloading updates, receive data...'

    Underneath that 'Please wait' is greyed out.

    I have also tried 'Run online update' from the taskbar icon, but no response from AVG.

    Is there any way please of correcting this as there was with Ewido 3.5 whereby one could remove all of the spyware signatures and download and instal a fresh set?

    Thanks in advance!
     
  7. Green Giant

    Green Giant Registered Member

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    I have just downloaded the latest signatures from the link given on the Updates Forum on this web site. Although the message received is that the installation was successful, the number of signatures shown on the main page of AVG Antispyware 7.5 remains at 27/12/06.
     
  8. Big Apple

    Big Apple Frequent Poster

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    Just updated auto again at 13.46 P.M. and showing 574.178 sigs.
     
  9. Green Giant

    Green Giant Registered Member

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    All seems to be well again and renewed thanks to those who have responded above.

    I downloaded a full set of signatures from www.ewido.net, closed AVG Antispyware 7.5 and my Internet connection, installed the full set of new signatures, ran a scan of the memory (nothing found) and received a small update immediately when going back online. The previously greyed out remark was replaced by a clear 'Cancel update', so I hope the problem is solved, although how I do not know!
     
  10. JerryM

    JerryM Registered Member

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    I have been away, but today when I returned I find my AVG7.5 AS will not update. The last update was on 12/21. I have tried to manually update several times to no avail. Having left it for an hour or so, it is still "downloading updates."
    Then the indication is that it cannot connect to the server.

    Jerry
     
  11. JerryM

    JerryM Registered Member

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    Udated this AM. All is well now.

    Jerry
     
  12. jayt

    jayt Registered Member

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    According to the website there are 574,930 sigs in the database. Mine shows 574,178 and last updated on 12/29/06. It will not manually update. :(
     
  13. peter.ewido

    peter.ewido former ewido team

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    What error message do you get? The servers currently have a minimal load so this shouldn't be the cause...
     
  14. Big Apple

    Big Apple Frequent Poster

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    No problem here. 574,930 sigs on 31-12-2006.
     
  15. twl845

    twl845 Registered Member

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    I think we can put this to bed. Everybody has checked in OK. :D
     
  16. jayt

    jayt Registered Member

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    I am not getting an error message. On the update page, it says "Current Status, Downloading Updates" -

    Under Manual Update -It has greyed out section that says "please wait."

    But I still have not had an update since 12/29

    What do you suggest? A re-install?

    Oh, and I have checked my firewall (Kerio) and AVG Spyware is permitted.
     
  17. Bubba

    Bubba Updates Team

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    Each time it fails are you able to access update.ewido.net with your browser ?
     
  18. jayt

    jayt Registered Member

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    Bubba, when I click on that link, I get a BIG Gold E on a white background. Is that correct?
     
  19. Bubba

    Bubba Updates Team

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    Yes....that means you should be able to at that point in time receive updates manually via the program and helps you eliminate what your issue might be.

    Bubba
     
  20. jayt

    jayt Registered Member

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    Bubba, thanks for your help. I uninstalled and re-installed AVG Antispyware and now it is working correctly. Thanks again and Happy New Year. :D
     
  21. Bubba

    Bubba Updates Team

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    :thumb: What a way to end the year. Have a Happy :cool:
     
  22. mypenry

    mypenry Registered Member

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    May 2, 2006
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    Location:
    Central Thailand
    Well ive got the paid version of AVG Antispyware V 7.5.0.50 plus and ive tried to use the Auto update, and the manual up date, … but not working , my last up date was on the 31st of December ,signature database… 574.922
    I can access the normal ….http://www.ewido.net/en/ …. With no problems, but for some reason I cannot access ….. http://update.ewido.net/ .I went onto the ewido web site and posted a report with the support and the reply was ….It looks like you have not yet entered your personal license code in the software. So I re put my License code back into the programme.. And it accepted it OK, but still no up dates..?

    Ive been running the programme for several months now with out an up date problem
    Can any one please advise me what to do next…?

    Thanks ………. Mypenry
     
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