i just got off the chat, and this is what happend: Chat Transcript info: Thank you for contacting Acronis! The chat operator will be with you approximately in 9 minute(s) and 39 seconds. Thank you for waiting. info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly. info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly. info: You are now chatting with 'Andrew' Andrew: Hello! Thank you for contacting Acronis Sales Team! My name is Andrew, how can I assist you? Daniel Fenn: a quick question, how can i use the backup server and the group server from workstation 9.1 when you don't put the software on a server? Daniel Fenn: i mean you can't put it on win server Daniel Fenn: ? Andrew: Unfortunately, Acronis Backup Server and Acronis Group Server are not available in Acronis True Image 9.1 Workstation edition. Daniel Fenn: wait, i just downloaded the trial version, and it's there Daniel Fenn: on the install menu Andrew: Please hold on for a moment. Daniel Fenn: ok Andrew: I am sorry for misleading you. Acronis Backup Server and Acronis Group Server are part of Acronis True Image 9.1 Workstation. Daniel Fenn: ok, how do you put server software on a workstation? Andrew: You can install Acronis Backup Server and Acronis Group Server components to any Windows OS, including Server based ones. Andrew: But you will not be able to install Acronis True Image 9.1 Workstation or Acronis True Image Agent to server based OS. Andrew: So you will not be able to backup/restore servers. Daniel Fenn: ok, now i get it Andrew: Do you have any oter questions?. Daniel Fenn: also how can i get my free copy of true image? this is the link to the stie http://www.acronis.com/mag/vnu-ati7/ Andrew: It says that "This offer has already expired." Where did you get this link from? Daniel Fenn: from http://www.wilderssecurity.com/ Daniel Fenn: and a few other websites Daniel Fenn: http://www.webuser.co.uk/forums/showflat.php/Cat/0/Number/308916/an/0/page/1 Daniel Fenn: http://www.computeractive.co.uk/acronistrueimage7/index Andrew: Please hold on for a moment. Daniel Fenn: ok Andrew: I am sorry, but that was a very old promotion for our product. It is not available now. And the product version is very old. Daniel Fenn: ok, is there anything that you can do? Daniel Fenn: hello? Andrew: Please hold on for a moment. Daniel Fenn: ok Andrew: Unfortunately, we do not have any ongoing promo campaigns. Andrew: Acronis software is available for purchasing at: http://www.acronis.com/homecomputing/products/ Daniel Fenn: do you have any for other products? Andrew: No, we do not. Daniel Fenn: ok, my last question, can i download TrueImageWorkstation9.1_s_en.exe before i pay. i'm at a friend place now who has broad band and i'm getting my parent to pay with their credit card when i get home, but i don't have broad band at home. can you please help me? Andrew: You can download a free trial version to estimate how the software works. Daniel Fenn: yeah i got that, but i want to get the full version before i go home. where i am now has broad band, but at home i don't Andrew: Unfortunately, it is not possible. You need to purchase the product first. Daniel Fenn: any reasons? Daniel Fenn: i'm trying to make thing easy for myself Andrew: I am sorry, but it is the politics of the company. Daniel Fenn: i only have dialup at home Daniel Fenn: ok thanks the part that i'm not happy about is the fact that i can't download the full version of software before i pay for it. would someone please explain?