Not am happy customer

Discussion in 'Acronis True Image Product Line' started by pgitta, Jan 23, 2006.

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  1. pgitta

    pgitta Guest

    I purchased TI8 a while back, registered it, and it showed on the website as such.

    Now my serial key has stopped working, my registration no longer shows on the website, though my personal info does. And I CANT SEND A SUPPORT REQUEST BECAUSE THE STUPID REGISTERED PRODUCT IS REQUIRED TO SEND THE REQUEST!!!

    What have you done with it?

    I know it was there, because I retrieved the key several times.
     
    pgitta, Jan 23, 2006
    #1
  2. pgitta

    pgitta Guest

    please respond to ~snipped email address to prevent harvesting....Bubba ~
     
    Last edited by a moderator: Jan 23, 2006
    pgitta, Jan 23, 2006
    #2
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello pgitta,

    Thank you for choosing Acronis Disk Backup Software.

    Could you please contact our Support Team at support@acronis.com?

    Please describe the problem and provide the information confirming your purchase of Acronis software (order number, e-mail, where did you purchase our product, etc.) along with the link to this thread.

    We will do our best in order to resolve the problem under consideration as soon as possible.

    Thank you.
    --
    Tatyana Tsyngaeva
     
    Acronis Support, Jan 23, 2006
    #3
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