NOD32 won't let me get rid of infected file during scanning.

They delete, rename, clean, etc options are all greyed out. Only things to click on are leave and quit scan. Why would won't it let me get rid of the infected file?

 

Posting in the wrong section ... Anyway , the answer is simple . Most likely because of archive or something NOD32 on-demand scanner cannot proceed . E.g. an archive with 10 files total inside , just one of them is malicious , the other 9 are clean . NOD32 cannot automatically unzip the archive , delete the infected one and then pack it again .

The threat will be detected upon extract (by AMON) . You can also manually delete such file or use v3

 

Sorry there were a lot of NOD32 forums here I didn't know which one to go to for this.

 

Yes , there are still too many forums . I agree with you . People don't know where to post and read...

 

reboot into safemode and run NOD32 and let it clean

 

Hello cheater87,

What is the complete path to the threat please?

BFG

 

I'll run a scan and get it.

 

Nice sideburns! If you have all that running in your signature, I wonder if anything is working well. Common sense is your best defense. I know a guy at the winery (my boss) that for years has had no antivirus protection, even in email or web browsing.

 

That usually because the infected file is a archive file which comprise some normal files and NOD32 can not process the infected file.You need to process it manually.

 

The stuff in my sig is on my Laptop. NOD32 is on the family PC. Only thing protecting it. That and windows firewall.