Nod32 v2.7 Updating issue whilst migrating

Currently I am in the process of moving clients from a server running Nod32 2.7 and RAC 1.0.15 to a server running NOD32 BE V4.0.437 with RAC 3.1.11

Basically what I want to do is move the clients from the old server to new one whilst maintaining the client version 2.7 and then upgrade them all to V4.

What I am experiencing is that when they connect to the new server they won't update their definition files. I have enabled the mirror feature within the RAC including updates for v2 clients, I can see the update files created in the path specified. If I point the client back to the original server they update without an issue.

Any help would be appreciated.

Cheers

Jason

 

Hello Jason_B,

There are several things that can be checked to see where the issue is:

-Was the mirror correctly set up and is it enabled? Also, double check mirror settings.
-Does the new server have the same name as the previous one?
-Are ports 2221 thru 2224 open?
-Make sure that you are using the latest version of NOD32 (4.0.467).
-you can also reference http://kb.eset.com/esetkb/index?page=content&id=SOLN884.

Thank you,
Richard

 

Sorry I should have posted this the other day. I found the issue, I hadn't modified the V2 clients to point at the /nod32v2 directory of the http site.

Cheers

Jason