NOD32 stops installation process

I downloaded NOD32 beta 2011. When I install it stops the process each time with the following screen:
http://www.4ever.info/test.gif

When I click "Next" nothing happens...
(it accepts one click and then freezes)
When I check the Windows Task Manager the status shows "Running"
When I click "End Task" the message comes "This program (NSetup) is not responding"

I am running Windows XP SP2 and wanted to install this beta release because of the recently installed sp2. What do I need do to get NOD 32 installed

Your help is much appreciated.


Ed

 

Make a standard install and when asked set up the parameters later...

Let us know how you go...

Cheers

 

I have tried all 3 kind of installations, all giving the same result.
I tried to give my pc a warm reboot a cold reboot.... nothing.
I tried NOD32 installation with the ZoneAlarm Pro shutdown...
I tried installation from the C:\Program Files\Eset\Install folder (since the file is already extracted) .... nothing

I had this problem with a previous release of NOD32 too.
After I did a new download and install, it worked.
Then I figured the problem was somewhere in the download.
I did a new download of the beta release and did end up with the same.
Even the previous (stable) release is giving the some problem again!

I do not have any idea where to look...

Ed

 

Can you uninstall
Reboot when asked
Go to C Drive> Program Files
Remove the Eset Folder
Clean the registry of the remaining entry
Download a fresh copy of Nod32
Reinstall.

I haven't seen anything not work by doing the above...

Let us know how you go...

Cheers

 

This is a quotation from one of our clients who encountered the same problem some time ago, hope that's your case too:
The culprit is Norton System Works 2004. I had installed Nod32 then purchased Norton for its tools and password manager. The virus software was never turned on with Norton when I installed it because I had Nod32 up and running. All I did was turn off Norton Password Manger in my tray and installed Nod32. That is the only thing I have running by Norton. After installing Nod32 successfully and rebooted, Norton Password Manager and Nod32 are both running and by all appearances co-existing.

 

It works

Thanks Blackspear and Marcos!

Blackspear: I followed your e-mail (uninstall, cleaned registery, fresh download etc). It did end up with the same problem...

Marcos: I do have a similar setup; SystemWorks 2004 (Norton antivirus NOT installed) but with password manager running.
Shutting down the password manager did let me install NOD32

Very happy

Thanks guys for your help!

Ed

 

Something new to add to my list...

Glad it all worked out well.

Thanks for keeping us in the loop...

Cheers