NOD32 not starting on bootup

Discussion in 'NOD32 version 2 Forum' started by Parrot of Doom, Aug 21, 2006.

Thread Status:
Not open for further replies.
  1. Parrot of Doom

    Parrot of Doom Registered Member

    Joined:
    Aug 21, 2006
    Posts:
    7
    Hi there

    I have to manually start NOD32 on bootup. How can I reinstall the software to repair this?

    I'm running Windows XP.
     
  2. pykko

    pykko Registered Member

    Joined:
    Apr 27, 2005
    Posts:
    2,236
    Location:
    Romania...and walking to heaven
    Hello, Parrot of Doom!

    Go to Control Panel-> Add/REmove programs and remove NOD32. Then delete the ESET folder under C:\Program Files and install again.
    You may take a look here for help.
     
  3. covaro

    covaro Registered Member

    Joined:
    Jul 4, 2006
    Posts:
    149
    Location:
    Abingdon, MD, USA
    As in it does not start up at all or that the Control Center does not start at boot?

    Have you verified that the NOD32 Kernel Service is set to start automatically? Also have you verified that the nod32kui entry in HKLM/Software/Microsoft/Windows/CurrentVersion/Run is there and hasn't been inadvertantly removed via MSCONFIG or something similar?

    I'd check those, because if they have been changed it would explain why it doesn't come up at boot. If all works fine when you run manually it's probably the Registry entry got disabled or deleted.

    -Cov
     
  4. Parrot of Doom

    Parrot of Doom Registered Member

    Joined:
    Aug 21, 2006
    Posts:
    7
    What file do I use to reinstall it? I can't remember if I paid, then accessed a download - or if I downloaded the trial, and then paid and entered my details?
     
  5. pykko

    pykko Registered Member

    Joined:
    Apr 27, 2005
    Posts:
    2,236
    Location:
    Romania...and walking to heaven
    You should have an e-mail with your user/password if you paid. But how's that you can't remmember if you paid or not? :eek: :eek:
    Go here and download a trial. http://www.eset.com/download/index.php
     
  6. Parrot of Doom

    Parrot of Doom Registered Member

    Joined:
    Aug 21, 2006
    Posts:
    7
    I can't remember what method I used to pay because it wasn't a lot of money, and its no big deal. Just as I can't remember if I paid cash or CC when I last shopped for food.

    Anyhow I reinstalled it using the link you provided, and it prompted me for a pw/email (which was already filled in), so everything is dandy now :)

    Thanks for the help
     
  7. pykko

    pykko Registered Member

    Joined:
    Apr 27, 2005
    Posts:
    2,236
    Location:
    Romania...and walking to heaven
    You're welcome. :thumb:
     
  8. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,030
    Location:
    California
    Hello,

    If you have lost your license for NOD32 you can retrieve it by going to ESET's web site at http://www.eset.com/support/lost_license.php and entering the email address you entered when you registered the software. You should receive an email within a few minutes at that address with your username and password, which you can then enter into NOD32.

    Regards,

    Aryeh Goretsky
     
Thread Status:
Not open for further replies.