nod32 license

I purchased a license from a company called purplus back in 02/13/11. The license they provided recently stopped working. I'm now getting invalid username/password when i try to do anything. I was seeing what do i need to do?

Thanks.

 

Did they give you a username and password or a serial number/activation key? Are you seeing the "Invalid username/password" message just within your ESET program window or whenever you do anything at all on your computer?

 

They issued me one when I purchased the product. It was workign since 2/13. but now when the program tries to update, the invalid password comes up. When i try to redownload the program, the license issued to me says the same thing.

 

Have you checked out the following KB Article?

My username or password is not working

 

They gave you an activation code or a username/password?

to my knowledge, they are not direct resellers - if they gave you a username/password, that doesn't sound right...