Nod32 3.0.551 AV won't scan Thunderbird e-mails

Discussion in 'ESET NOD32 Antivirus' started by bobriff, Nov 7, 2007.

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  1. bobriff

    bobriff Registered Member

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    Greetings,

    I was demoing version 2.7 and it was working fine.

    However, when I upgraded to version 3.0.551.0 demo, the program stopped scanning e-mails in Thunderbird 2. Thunderbird shows up in the list of Pop3 e-mail clients, and I have it checked.

    Might the newer (3.0.560) version (not yet available as a demo) correct this issue?

    Is there somewhere I can download version 2.7 demo again so I can use it until the bugs are out of version 3?

    My OS is Windows XP SP2 Home.
     
  2. Thankful

    Thankful Savings Monitor

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    In the 'Email Protection' section of the advanced tree:

    1. Make sure all boxes are checked.
    2. Set field ' Append tag message to received and read emails' To
    'To all scanned email'

    I'm running Thunderbird 2.0.0.6 and the email is scanned fine.
     
  3. jayt

    jayt Registered Member

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    Do as Thankful suggests. I am also using Thunderbird 2.0.0.6 and am experiencing no problems. However, I am using the paid program and not the demo.
     
  4. Johnoz

    Johnoz Registered Member

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    In V2.7 during downloads of attachments, a small box appears in the bottom right corner of the screen indicating the attachment is being scanned and it's download progress.

    I don't see this box in V3.0 so I am uncertain that attachments are being scanned. (Although I see it when updates have occurred)

    I am still on 3.0.414.0 and use Thunderbird 2.0.0.6. I have the email settings that Thankful recommends.

    Any thoughts.

    thanks

    John
     
  5. bobriff

    bobriff Registered Member

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    I have T'Bird checked as an e-mail client and all the boxes checked as suggested, but I still show zero e-mails have been scanned.
     

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  6. Johnoz

    Johnoz Registered Member

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    I think the counts start from zero at boot up. I checked the same page and had the number of scanned emails as 30 - about the number of emails I have received this morning.
    Restarted and the count had gone to zero.
     
  7. bobriff

    bobriff Registered Member

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    Thanks for the reply, but still no luck.

    I sent myself two e-mails from my Gmail account, one with an attachment and one without.

    Nod32 still show zero scanned and it did not mark them as having been scanned.

    ~Off topic comment removed. - Ron~
     
    Last edited by a moderator: Nov 7, 2007
  8. Marcos

    Marcos Eset Staff Account

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    As far as I know, Gmail supports only POP3s, not POP3. This explains why the email is not scanned.
     
  9. ronjor

    ronjor Global Moderator

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    Email to myself from Gmail using Thunderbird and using NOD32 Version 3.
     

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  10. bobriff

    bobriff Registered Member

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    Looks like it works for everyone but me. :'(

    Back to 2.7 for now.

    Thanks for your help.
     
  11. SteveBlanchard

    SteveBlanchard Registered Member

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    I asked this question early on and as the scanning is for OE/O/Windows Mail only, you won't see TB mail scans being recorded. So as suggested elesewhere in this post, set the scanner to tag the email, that way you know it has been scanned and don't worry about the counter.:D
     
  12. 800ster

    800ster Registered Member

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    Weird. I use Thunderbird exclusively and it counts how many e-mails are scanned.
     
  13. nfgxon

    nfgxon Registered Member

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    it doesn't scan Eudora mails either:oops:
     
  14. Big Apple

    Big Apple Frequent Poster

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    I had no trouble whatsoever with Thunderbird, no double tagging either.
     
  15. Marcos

    Marcos Eset Staff Account

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    The POP3 scanner works independently from the mail client used so it should check all email you receive by Eudora via POP3.
     
  16. Bunkhouse Buck

    Bunkhouse Buck Registered Member

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    It works fine here right out of the box. All Thunderbird email scanned.
     
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