No updates after upgrading from 3.0.650

Discussion in 'ESET NOD32 Antivirus' started by enduser999, May 13, 2009.

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  1. enduser999

    enduser999 Registered Member

    Joined:
    Apr 17, 2005
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    Location:
    The Peg
    Did a remote upgrade from 3.0.650 to the most recent 3.0 build 64bit and the client indicates that the software still has not updated the definitions after 7 hours. System is Vista64 using an administrator account. Right after the installation told it to update and NOD32 appeared to go through the process of downing the updates but failed.
     
    enduser999, May 13, 2009
    #1
  2. Nerimash

    Nerimash Registered Member

    Joined:
    Apr 14, 2009
    Posts:
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    Location:
    Ukraine
    Can you post screenshot of failed update?
     
    Nerimash, May 13, 2009
    #2
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
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    The best would be to enable diagnostic verbosity for logging, run a manual update that fails and post here the relevant records from the event log.
     
    Marcos, May 13, 2009
    #3
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