Hello, Maybe one of the forum-readers can point me into the right direction of Brightfort Support to get their attention because: - At 13 March 2015 04:08 PM I created ticket CYY-745-81949 via their support system. Untill today, two weeks later; no response, the ticket is still "open". - At 23 March 2015 12:33 PM I've sent an email to the support emailadres asking an update on the ticket above. An new ticket was automatically created; WAD-853-68238 Also on this one; still no response, the ticket is still "open". So, what do I have to do to get their attention/get in direct contact with them? Regards, iSybje (Netherlands)
Hi, Could you please send me a PM (private message) using these forums containing your e-mail address? I'll figure out why you haven't successfully received a response and we'll get you all squared away. Thanks! EDIT: Please double-check your e-mail. And thank you!
Hi, I have received an email from Brightfort Support. Issue is solved. All is under control again. Thank you and have a nice weekend. Regards, iSybje
