I had to do a fresh install of Win XP. Since then I cannot get the product of definitions updated. When entering the serial no. as part of setup, the returned email says that my license is good until 6/6/08. The vitus database version is 1916 (20061212). I hope there are Eset moderators on this forum that can help me. I have left information on the company support site at least four times without anyone answering.