Hi, I apologize if this thread has been here before, I searched for it but couldn't find anything like my problem: I got Acronis True Image Echo Server for Windows build 8,163. It's on a windows 2003 R2 server and I'm trying to use an IBM LTO3 Ultrium tape drive. When I try to make an image to tape it does see my tapedrive but when I'm executing the job it says: "No Media is available, cannot perform operation.....please insert new media in library IBM ULTRIUM III TAPE DRIVE and click retry" I got a brand new Ultrium III tape in de the drive, I've used a cleaning tape before I tried, I tried using the TapeUnit and tape in the WIN2K3 Backup program and it works fine there. The Unit is just OK. I used the tapes.exe program to generate a tapes.txt file. It says: Found tape \\.\tape0 I've send the question to acronis support but I got no reply yet. Can anybody tell me if this is a know issue? Can I resolve this problem? I know I can let Acronis generate an imagefile on disk and then backup it using the Win2K3 Backup program but it should work directly..... All help is appriciated!