No email with download and activation?????

Discussion in 'ESET NOD32 Antivirus' started by Tbone8801, Dec 1, 2008.

Thread Status:
Not open for further replies.
  1. Tbone8801

    Tbone8801 Registered Member

    Joined:
    Nov 25, 2008
    Posts:
    2
    Ok, I purchased a 2 year nod32 antivirus package and it still hasnt shown up in my email. I sent in a customer support message twice and still havnt heard anything from this company? Anyone else having this problemo_O I am about to file a claim with my american express card for payment made without goods delivered. This is what I get for not buying the darn box CD.o_O
     
    Tbone8801, Dec 1, 2008
    #1
  2. ronjor

    ronjor Global Moderator

    Joined:
    Jul 21, 2003
    Posts:
    164,045
    Location:
    Texas
    Hello Tbone8801,

    Do you have any spam filters active on your email program? You might want to check them if so.
     
    ronjor, Dec 1, 2008
    #2
  3. Tbone8801

    Tbone8801 Registered Member

    Joined:
    Nov 25, 2008
    Posts:
    2
    I have checked, whats frustrating is I have wrote customer support twice in the last week and I have received nothing from this company. I really want a refund at this point.:mad:
     
    Tbone8801, Dec 2, 2008
    #3
  4. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    I'm sorry for the delay. I have notified our US department and asked them to contact you. In the mean time, I will PM you a temporary username/password.
     
    Marcos, Dec 2, 2008
    #4
  5. tomcatuk

    tomcatuk Registered Member

    Joined:
    Dec 1, 2008
    Posts:
    3
    I've just renewed and bought an extra licence (3) the confirmation email from them says...
    "......This is now being processed and a licence will be emailed to you within
    a few minutes....."

    That was six hours ago....!

    Not exactly quick are they ?

    Steve
     
    tomcatuk, Dec 2, 2008
    #5
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...