NO cd/rw drive detected

Discussion in 'Acronis True Image Product Line' started by Punio4, Jun 2, 2004.

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  1. Punio4

    Punio4 Registered Member

    Jun 2, 2004
    I'm using the latest version of acronis true image deluxe and i have a plextor px482448 cd writer. I also have a sata hard disk an i finally found out how to make acronis detect it (using a custom boot disk) after a few useless attempts of mailing the problem to the support :mad:, now it won't detect a common IDE cd/rw (in fact it never did). Please help! I found no topics like this on the forums.
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello --

    Thank you for taking the time to contact us and for your interest in Acronis
    True Image (!

    Actually, Acronis True Image Deluxe is quite outdated version of the software, so generally I advice you to upgrade to the latest version of the product - Acronis True Image 7.0 at our Upgrade page via this link -

    Most likely the latest version will be able to see the CD-drive.

    Thank you.

    Best regards,
    Anton Gromov

    Acronis, Inc.
    395 Oyster Point Blvd. Suite 213
    South San Francisco
    CA 94080 USA

    Acronis... Compute with confidence
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