New user

Discussion in 'Prevx Releases' started by DavidCo, Jul 3, 2009.

Thread Status:
Not open for further replies.
  1. DavidCo

    DavidCo Registered Member

    Joined:
    Jul 9, 2005
    Posts:
    503
    Location:
    UK
    Installed fine in scan only (free) mode & it found the lurking test files.
    Nice and light so I payed.
    I have noticed that it shows a small window on shutdown when it is scanning something or other.
    Question :- why does it not pick up this/these items on the learning scan.
     
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    Hello,
    There are some cases where our central database will request more information about individual programs which causes them to be scanned again/analyzed further.

    If you'd like, you can send a scan log by clicking Tools > Save Scan Results and email it to report@prevxresearch.com and we should be able to optimize the entries in your log to prevent the extraneous scanning on shutdown.
     
  3. DavidCo

    DavidCo Registered Member

    Joined:
    Jul 9, 2005
    Posts:
    503
    Location:
    UK
    Cheers
    If it carries on doing this I will send log.
    I was confused by the fact that as the internet connection is closed on shut down then Prevx cannot do any checking.
     
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.