New computer will not boot after backup

Discussion in 'Acronis True Image Product Line' started by Rick_SAR, Apr 18, 2009.

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  1. Rick_SAR

    Rick_SAR Registered Member

    Apr 18, 2009
    I just lost a 80 gb computer hard drive and baught a new (Same brand) computer with a 250 gb drive. I did a full back up on 4/8/09. I'm new to Acronis and tried to restore the backup to the new computer. After it does it and said data restored I tried to boot up and I get the message "Required Device is not inaccessible - windows boot manger"



  2. DwnNdrty

    DwnNdrty Registered Member

    Mar 28, 2007
    Florida - USA
    To restore a backup from one computer to another you have to use the Universal Restore extra cost option together with a Workstation version of True Image. UR does not work with the Home versions.
  3. jmk94903

    jmk94903 Registered Member

    Jul 10, 2004
    San Rafael, CA
    As DwnNdrty noted, you would have been better off with Universal Restore.

    What operating system is installed by the restored image? XP or Vista?

    1. Did you you make a full image backup of the entire hard drive of the new machine before restoring the image. Alternatively, did you get a set of restore disks with the new computer or does it have an OEM restore partition on the hard drive? If so, you can get back to where you were before the restore.

    2. Do you have a standard installation disk for the operating system you are restoring? This is one that could be installed on any computer, not just an OEM restore disk.

    The problem is that the hardware on the new computer differs enough from the old computer that the system can't boot.

    3. Have you tried booting to Safe Mode to see what devices do not have the necessary drivers in Device Manager?

    4a. It may be possible to do an "Upgrade in Place" with Windows XP to force the system to recheck for the hardware and allow you to install the necessary drivers. Google that phrase and check the Microsoft KB article for instructions on how to do the upgrade in place. Drivers may be on a disk with the new computer or on the manufacturer's web site.

    4b. If you have Vista, try booting from the Vista DVD if you have one and doing a Repair.

    5. If these attempts fail, restore the new computer from what ever backup you have. You will have to reinstall your programs, but you can recover your data from the TI backup by mounting it and copying the files out. This will not work for programs, so don't try that. However, it will let you get all your data files moved over to the new system.
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello Rick_SAR,

    Thank you for your interesting in Acronis True Image

    Also have a look at Acronis Universal Restore

    Acronis Universal Restore is required to restore the image of Windows operating system to another hardware configuration. It the implementation of the unique technology developed inside Acronis that allows changing Windows Hardware Abstraction Layer (HAL.dll) and device drivers. Acronis Universal Restore automatically detects if the HAL should be changed and also allows adding drivers for new hardware devices. This feature was designed for Corporate products and can’t be used with Home products.

    Please visit Acronis online store in order to purchase Acronis True Image Corporate products

    Best regards,
    Dmitry Nikolaev
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