I am what you would call a newbie to imaging software. Currently, I have Acronis 9.0 True Image installed on my drive--actually both drives, but more about that soon. Some weeks ago I made a full backup image of my computer in case of disaster. But out-of-the-blue I decided to upgrade drive size, nothing major, I am going from a 30GB to an 80GB on a Dell laptop. Naturally, I would like to place the full backup image I saved on an external drive on to this new drive to save myself a lot of work. However, when I tried to do a restore, it did not work and I freaked out, because I don't know what I did wrong. I find the Help section a bit confusing. Here's what I did, and I thought this was very thorough, but apparently not. I pulled out the old drive and placed the new drive in the computer. To make it as easy as possible for Acronis to restore, I installed both the Windows operating system and Acronis on the new drive--80GB. Next I connected the external drive--which has nothing else on it but the one backup image--to the computer and activated Acronis and went through the Restore protocol. I thought it was working because it the screen read Acronis, please wait... After 7 hours I realized that something had gone amuck but I don't know what. Now, I thought I would need to clone the drive to get it to work, but I read someone else's post on a similar topic, and readers suggested loading the image from the external drive? I thought that is exactly what I did. Any good advice would be greatly appreciated. I would be so indebted to anyone would could get this to work. Also, I am curious how long should I expect it to take to image a 30GB drive? Pleae HELP.