Need help!

Discussion in 'malware problems & news' started by billy, Jan 11, 2004.

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  1. billy

    billy Registered Member

    Joined:
    Sep 5, 2003
    Posts:
    23
    Hey,
    Our computer seems to be getting virsus's and stuff loaded on to our computer ever couple of seconds. I have windows XP and norton and McaFree the keep deleting them but spy ware is getting in. My guess is a program is running on startup an loading the crap on our computer. You help would be nice. Here is my hijackthis report.

    Logfile of HijackThis v1.97.2
    Scan saved at 8:44:30 PM, on 1/11/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Softex\OmniPass\Omniserv.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Softex\OmniPass\OPXPApp.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\PROGRA~1\COMMON~2\ADDRES~1\winnet.exe
    C:\PROGRA~1\COMMON~2\ADDRES~1\comwiz.exe
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.blazefind.com/search.php?search=%s
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.blazefind.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.aminedband.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr/*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.blazefind.com/search_page.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.blazefind.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    O2 - BHO: BabeIE - {00000000-0000-0000-0000-000000000000} - C:\PROGRA~1\COMMON~2\ADDRES~1\cnbabe.dll
    O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - C:\WINDOWS\bi.dll
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_3_11_0.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: (no name) - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - c:\progra~1\iesearchbar\iesearchbar.dll
    O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\Downloaded Program Files\bridge.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: Farstone Popup Blocker - {E22F9B9D-1A1F-473E-BED6-D8BC152441F4} - C:\Program Files\FarStone\HackerSmacker\FarPopupBlocker.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: IE Search Bar - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - c:\progra~1\iesearchbar\iesearchbar.dll
    O4 - HKLM\..\Run: [MSConfig] F:\Cust\xp\msconfig.exe /auto
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
    O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\Corel\WordPerfect Office 2002\Programs\QFSCHD100.EXE"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load
    O4 - HKLM\..\Run: [winnet] C:\PROGRA~1\COMMON~2\ADDRES~1\winnet.exe
    O4 - HKLM\..\Run: [yzysvuaj] C:\WINDOWS\zvvxdhpt.exe
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O8 - Extra context menu item: Add A Page Note - C:\Program Files\CommonName\AddressBar\createnote.htm
    O8 - Extra context menu item: Bookmark This Page - C:\Program Files\CommonName\AddressBar\createbookmark.htm
    O8 - Extra context menu item: Email This Link - C:\Program Files\CommonName\AddressBar\emaillink.htm
    O8 - Extra context menu item: Search using CommonName - C:\Program Files\CommonName\AddressBar\navigate.htm
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O11 - Options group: [CommonName] CommonName
    O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinstc.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
    O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
    O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20031028/qtinstall.info.apple.com/abarth/us/win/QuickTimeInstaller.exe
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://www2.flingstone.com/cab/2000XP/bridge.cab
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
     
    billy, Jan 11, 2004
    #1
  2. Dan Perez

    Dan Perez Retired Moderator

    Joined:
    May 18, 2003
    Posts:
    1,495
    Location:
    Sunny San Diego
    Hi Billy,

    Can you please go into Task Manager and terminate these processes;

    C:\PROGRA~1\COMMON~2\ADDRES~1\winnet.exe
    C:\PROGRA~1\COMMON~2\ADDRES~1\comwiz.exe

    Then close out of all other programs and windows and select and fix the following;

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.blazefind.com/search.php?search=%s
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.blazefind.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.blazefind.com/search_page.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.blazefind.com

    O2 - BHO: BabeIE - {00000000-0000-0000-0000-000000000000} - C:\PROGRA~1\COMMON~2\ADDRES~1\cnbabe.dll
    O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - C:\WINDOWS\bi.dll
    O2 - BHO: (no name) - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - c:\progra~1\iesearchbar\iesearchbar.dll
    O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\Downloaded Program Files\bridge.dll
    O3 - Toolbar: IE Search Bar - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - c:\progra~1\iesearchbar\iesearchbar.dll

    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load
    O4 - HKLM\..\Run: [winnet] C:\PROGRA~1\COMMON~2\ADDRES~1\winnet.exe
    O4 - HKLM\..\Run: [yzysvuaj] C:\WINDOWS\zvvxdhpt.exe
    O8 - Extra context menu item: Add A Page Note - C:\Program Files\CommonName\AddressBar\createnote.htm
    O8 - Extra context menu item: Bookmark This Page - C:\Program Files\CommonName\AddressBar\createbookmark.htm
    O8 - Extra context menu item: Email This Link - C:\Program Files\CommonName\AddressBar\emaillink.htm
    O8 - Extra context menu item: Search using CommonName - C:\Program Files\CommonName\AddressBar\navigate.htm
    O11 - Options group: [CommonName] CommonName

    O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://www2.flingstone.com/cab/2000XP/bridge.cab

    Once this is done, reboot and and then rescan with HijackTHis and post a fresh log

    Thanks

    Dan
     
    Dan Perez, Jan 11, 2004
    #2
  3. Bills Mom

    Bills Mom Guest

    Hi Thank you fro the post.. I can not terminate those two process they just start up again as asoon as I do what can I do??
     
    Bills Mom, Jan 12, 2004
    #3
  4. LowWaterMark

    LowWaterMark Administrator

    Joined:
    Aug 10, 2002
    Posts:
    18,278
    Location:
    New England
    Can you try rebooting your system into safe mode and trying to follow the instructions from there? Perhaps those processes won't start in a safe mode boot.
     
    LowWaterMark, Jan 12, 2004
    #4
  5. billy

    billy Registered Member

    Joined:
    Sep 5, 2003
    Posts:
    23
    It seems to be just as bad as ever... no matter how many times i run virus progams they find a whole buch of stuff. heres the new report.

    Logfile of HijackThis v1.97.2
    Scan saved at 4:20:24 PM, on 1/13/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Softex\OmniPass\Omniserv.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Softex\OmniPass\OPXPApp.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\COMMON~2\ADDRES~1\winnet.exe
    C:\PROGRA~1\McAfee.com\Agent\McAgent.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    C:\PROGRA~1\COMMON~2\ADDRES~1\comwiz.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
    C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe

    O2 - BHO: BabeIE - {00000000-0000-0000-0000-000000000000} - C:\PROGRA~1\COMMON~2\ADDRES~1\cnbabe.dll
    O4 - HKLM\..\Run: [winnet] C:\PROGRA~1\COMMON~2\ADDRES~1\winnet.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\McAfee.com\Agent\McAgent.exe
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,74/mcinsctl.cab
     
    billy, Jan 13, 2004
    #5
  6. Dan Perez

    Dan Perez Retired Moderator

    Joined:
    May 18, 2003
    Posts:
    1,495
    Location:
    Sunny San Diego
    Okay, can you boot into safe mode and delete these two files

    C:\PROGRA~1\COMMON~2\ADDRES~1\winnet.exe
    :\PROGRA~1\COMMON~2\ADDRES~1\comwiz.exe

    Then boot into normal mode and scan with hijackthis and close all other programs/windows and select and fix the following

    O2 - BHO: BabeIE - {00000000-0000-0000-0000-000000000000} - C:\PROGRA~1\COMMON~2\ADDRES~1\cnbabe.dll
    O4 - HKLM\..\Run: [winnet] C:\PROGRA~1\COMMON~2\ADDRES~1\winnet.exe

    Then reboot and rescan and post a fresh log

    Thanks
     
    Dan Perez, Jan 13, 2004
    #6
  7. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,491
    Location:
    Netherlands
    Or, maybe even better, in safe mode delete the entire
    C:\PROGRAM FILES\COMMONNAME folder

    Regards,

    Pieter
     
    Pieter_Arntz, Jan 14, 2004
    #7
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