My computer is having lots of problems (Log Included)

Hello there,

My computer seems to be experiencing a number of problems: slowness, opening and closing of unknown programs, permanent homepage hijacking, obscene desktop spam. I've tried to use what little knowledge I have in this area, and have accomplished exactly nothing.

I am ready to delete everything!

Please help. Here is my hijackthis log:

Logfile of HijackThis v1.97.7
Scan saved at 6:43:19 PM, on 4/1/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AWS\avgserv.exe
C:\WINDOWS\system32\msCMTSrvc.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\AWS\avgcc32.exe
C:\WINDOWS\wt\updater\wcmdmgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.your-search.info/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.your-search.info/start.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.your-search.info/start.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.your-search.info/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.your-search.info/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.your-search.info/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.your-search.info/start.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.your-search.info/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.your-search.info/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.your-search.info/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.your-search.info/search.html
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar2.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\AWS\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [system32.dll] C:\WINDOWS\system\systeminit.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &Google Search - res://c:\windows\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\windows\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\windows\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\windows\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\windows\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: MoneySide (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {2B1AA38D-2D12-11D5-AAD0-00C04FA03D78} (LocalExec Control) - http://portal.uga.edu/nps/portal/gadget...alExec.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004...scan53.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll
O16 - DPF: {A4639D2F-774E-11D3-A490-00C04F6843FB} (IEAnimBehaviorFactory Class) - http://download.microsoft.com/download/...msorun.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shoc...wflash.cab
O19 - User stylesheet: C:\WINDOWS\sstyle.css
O19 - User stylesheet: C:\WINDOWS\sstyle.css (HKLM)



Thank you very much, in advance.

Rob

 

Hi Rob,

Welcome to Wilder's!!!!!

First download Ad-Aware and double-click to install.
Then follow the following steps:

1.) Start Ad-Aware by double-clicking on its desktop icon.
2.) Update Ad-aware by using its Globe icon.
3.) After updating, close all IE windows, then close and restart Ad-aware.
4.) Be sure the following items are checked under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Scanning Engine:
"Unload recognized processes during scanning".
5.) Be sure the following items are checked under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Cleaning Engine:
"Automatically mark all objects in result list".
"Automatically try to unregister objects prior to deletion".
"XP/2000: Allow unloading explorer to unload shell extensions prior deletion" <-- Check only if you have Windows XP or 2000.
"Let Windows remove files in use after reboot".
6.) Press "Scan Now".
7.) Check option "Use Custom scanning options".
8.) Check option "Activate In-Depth Scan".
9.) Press "Select drives\folders to scan".
10.) Select the active partition which is usually C:
11.) Press "Next" to let Ad-aware scan your drives...
12.) If it finds "bad" files and registry keys, press "Next" again.
13.) All items should be checked. if not right-click in that pane and choose "select all".
14.) Press "next".
15.) When it asks to remove all checked items, Press "OK".
16.) You may now exit out of Ad-Aware and reboot your system. Then go to the next section for SpyBot S&D.

Now download Spybot S&D and install by double-clicking on the downloaded file.
Then follow the following steps:

1.) Run Spybot S&D from desktop icon or Start menu.
2.) Press "Search for updates" button to get list of updates available.
3.) Press "Download updates" button.
4.) Close all IE windows, then close and restart Spybot S&D.
5.) Press "Check for problems" button.
6.) Have SpyBot remove all it marks in red by pressing "Fix selected problems".
7.) You may now exit out of Ad-Aware and reboot your system. Then go to the next section for CWShredder.

Please download the latest copy of CWShredder and run by double-clicking the icon of the file you just downloaded.
Click FIX and follow the instructions given.

Now reboot your system and post a new HJT log.

Regards,
Kent

 

Kent,

Thank you. I had been trying to get my log read for 6+ days at a similar site (the first one google spat back at me) and, frankly, I was blown away at how quickly you replied. I really appreciate it. And, I've got a new log for you.

Logfile of HijackThis v1.97.7
Scan saved at 9:08:21 PM, on 4/6/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AWS\avgserv.exe
C:\WINDOWS\system32\msCMTSrvc.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\AWS\avgcc32.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.your-search.info/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.your-search.info/start.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.your-search.info/start.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.your-search.info/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.your-search.info/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.your-search.info/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.your-search.info/start.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.your-search.info/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.your-search.info/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.your-search.info/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.your-search.info/search.html
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar2.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\AWS\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [system32.dll] C:\WINDOWS\system\systeminit.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &Google Search - res://c:\windows\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\windows\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\windows\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\windows\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\windows\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: MoneySide (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {2B1AA38D-2D12-11D5-AAD0-00C04FA03D78} (LocalExec Control) - http://portal.uga.edu/nps/portal/gadgets/com.novell.nps.gadgets.shortcut.ShortcutGadget/LocalExec.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll
O16 - DPF: {A4639D2F-774E-11D3-A490-00C04F6843FB} (IEAnimBehaviorFactory Class) - http://download.microsoft.com/download/vizact2000/Install/10/WIN98Me/EN-US/msorun.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O19 - User stylesheet: C:\WINDOWS\sstyle.css
O19 - User stylesheet: C:\WINDOWS\sstyle.css (HKLM)

 

Hi Rob,

Welcome to Wilders.

Before you start, please unzip or move HijackThis to a separate folder of its own. The program will make backups in the folder it's in. These easily get lost in a temporary folder or a folder with other programs.

Check the following items in HijackThis.
Close all windows except HijackThis and click Fix checked:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.your-search.info/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.your-search.info/start.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.your-search.info/start.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.your-search.info/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.your-search.info/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.your-search.info/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.your-search.info/start.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.your-search.info/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.your-search.info/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.your-search.info/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.your-search.info/search.html

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O4 - HKLM\..\Run: [system32.dll] C:\WINDOWS\system\systeminit.exe

Download CWShredder and run. Be sure ALL other windows are closed and use the Fix button and follow the instructions you will receive.

There also may be hidden files. See HERE for how to show hidden files.

Then reboot into safe mode and delete:

C:\WINDOWS\system\systeminit.exe

Reboot and then post a fresh HijackThis log.

Regards,
Kent

 

Thanks again, man!


Logfile of HijackThis v1.97.7
Scan saved at 10:19:28 PM, on 4/6/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AWS\avgserv.exe
C:\WINDOWS\system32\msCMTSrvc.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\AWS\avgcc32.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 4 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar2.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\AWS\avgcc32.exe /STARTUP
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &Google Search - res://c:\windows\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\windows\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\windows\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\windows\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\windows\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: MoneySide (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {2B1AA38D-2D12-11D5-AAD0-00C04FA03D78} (LocalExec Control) - http://portal.uga.edu/nps/portal/gadgets/com.novell.nps.gadgets.shortcut.ShortcutGadget/LocalExec.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll
O16 - DPF: {A4639D2F-774E-11D3-A490-00C04F6843FB} (IEAnimBehaviorFactory Class) - http://download.microsoft.com/download/vizact2000/Install/10/WIN98Me/EN-US/msorun.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O19 - User stylesheet: C:\WINDOWS\sstyle.css
O19 - User stylesheet: C:\WINDOWS\sstyle.css (HKLM)

 

Hi rob,

Your log is clean except for two minor items that I somehow missed ....

Check the following two items in HJT and click FIX being sure all other windows are closed.

O19 - User stylesheet: C:\WINDOWS\sstyle.css
O19 - User stylesheet: C:\WINDOWS\sstyle.css (HKLM)

Then delete:

C:\WINDOWS\sstyle.css

You will then be ready to go!!!!

Regards,
Kent

 

Hi Kent,

CWShredder should have nailed those, so you are not to blame.

Regards,

Pieter

 

THANKS GUYS! I LOVE YOU!

 

Thanks ...

Kent