Memory leak problem

Discussion in 'ESET Smart Security' started by BALTAGY, Jan 21, 2013.

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  1. BALTAGY

    BALTAGY Registered Member

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    i reported this problem in beta and RC versions!!

    when i start windows ekrn take 100MB, after 2 days it's now 180MB!!
     
  2. Marcos

    Marcos Eset Staff Account

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    This was fixed approximately in Sept 2012. Please generate a dump of ekrn.exe (via the task manager on Windows Vista / Windows 7 / Windows :cool:, compress it, upload it to a safe location and PM me the download link.
     
  3. SweX

    SweX Registered Member

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    I thought it was fixed a long time ago o_O
    That's normal.
    That's NOT normal.

    I was actually about to update to V6 Final in a few days, but I can't do that until I know that this is fixed to 100%, since I only got 512Mb of RAM leaks like this is not allowed happen on my system. Oh well :(
     
  4. BALTAGY

    BALTAGY Registered Member

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    uploading it now, thanks for quick reply

    note:
    all other problem that i reported in RC and beta fixed and rally it's working perfect just this problem
     
  5. Marcos

    Marcos Eset Staff Account

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    A log from SysInspector might also shed some light. I've seen cases where the user had many open connections, each consuming certain amount of memory.
     
  6. BALTAGY

    BALTAGY Registered Member

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    uploading it too, and this computer is a server for home network and i think it normal to had many connections

    you will see in log and dump file
     
  7. BALTAGY

    BALTAGY Registered Member

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  8. BALTAGY

    BALTAGY Registered Member

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    Ram now 245MB !!
     
  9. tommy456

    tommy456 Registered Member

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    Your not the only one seeing this uptime of only 22hrs & i'm seeing ekrn.exe using 145mb it's some how related to internet conectivity, because each time i open a browser FF or IE or even outlook express it fails to completely unload all the memory, and the ekrn.exe slowly accumilates more and more physical memory, it's working memory set keeps expanding
     
  10. BALTAGY

    BALTAGY Registered Member

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    Marcos: any update?
     
  11. SweX

    SweX Registered Member

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    I wonder too. Hopefully we can get an update early next week from the Dev teams :)
     
  12. tommy456

    tommy456 Registered Member

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    Early next which week? one week next month,or year even,this memory leak issue has been ongoing for far too long
     
  13. BALTAGY

    BALTAGY Registered Member

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    any updates? !!
     
  14. Marcos

    Marcos Eset Staff Account

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    The developers have analyzed the dump thoroughly and found out that the issue occurs due to the TCP connection being closed normally without the reset signal at the point when the file was not downloaded completely yet. This behavior is very unusual and shouldn't normally occur. The issue will be remedied via an Internet protection module update soon.
     
  15. BALTAGY

    BALTAGY Registered Member

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    can you tell me when updated released to test it?
     
  16. SweX

    SweX Registered Member

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    That's great news Marcos :thumb:

    @BALTAGY I can let you know the day I receive it. I'm on Pre-release :)
     
  17. Marcos

    Marcos Eset Staff Account

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    Hard to tell but it will take at least a few days until the new module is put on pre-release servers.
     
  18. BALTAGY

    BALTAGY Registered Member

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    thanks, waiting for this update
     
  19. BALTAGY

    BALTAGY Registered Member

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    any information when the update will be released?

    it's about two weeks now
     
  20. tommy456

    tommy456 Registered Member

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    Make that 3 weeks now and counting,:doubt:
     
  21. Marcos

    Marcos Eset Staff Account

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    The fix will be included in the Internet protection module 1052 and newer.
     
  22. tommy456

    tommy456 Registered Member

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    Don't suppose you have a definate date that this new module will be released ? As it would seem that it perhaps should of already been released by now, but it hasn't Internet protection module: 1051 (20121203)
     
  23. BALTAGY

    BALTAGY Registered Member

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    how much time we must wait for this update?!!
     
  24. Marcos

    Marcos Eset Staff Account

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    Internet protection module 1052 containing a workaround for the issue will be put on pre-release update servers soon.
     
  25. SweX

    SweX Registered Member

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    Great news Marcos :D Even though i'm not personally affected by it :)
     
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