Mapped drives disconnecting

Discussion in 'NOD32 version 1 Forum' started by Kevin, May 13, 2003.

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  1. Kevin

    Kevin Registered Member

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    How come I always get the screwy ones o_O

    I've run into an issue with my win2k workstations losing their drive mappings when NOD is installed. They're connecting to a win2k server (SQL) that is running the administrative version of NOD.
    Any suggestions?

    Kevin
     
  2. jan

    jan Former Eset Moderator

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    Hi Kevin,

    >I've run into an issue with my win2k workstations losing their drive mappings

    How does it behave - you can't connect to the mapped disks at all, or do you have just a red cross through the mapped disks (e.g. in the Windows Explorer) and you can connect?

    Thanks,

    jan
     
  3. Kevin

    Kevin Registered Member

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    Jan,
    According to the on site tech, the mapped drives are accessable. However, when amon is running, a red X shows up on all of the mapped drives. The x's apparently never go away even though the drive is accessable. Now for the good part. If a user opens up a file on one mapped drive, then saves the file to another mapped drive, an error pops up stating the drive is in use. The user clicks on the OK button and the file is saved to the new drive. I don't yet know if the error occurs if the file is saved to the same drive it originated on.
     
  4. Kevin

    Kevin Registered Member

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    Jan

    >I don't yet know if the error occurs if the file is saved to the same drive it originated on.
    I've had an update. The error shows up when saving to the same drive also. The text of the error is as follows:
    "An error occured when reconnecting T: to <UNC path>\tvalue.
    Microsoft Windows Network: The local device name is already in use.
    This connection has not been restored."
    For security reasons I removed the UNC path from this message.
    Any ideas?
     
  5. jan

    jan Former Eset Moderator

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    Kevin,

    >If a user opens up a file on one mapped drive, then saves the file to another mapped drive, an error pops up stating the drive is in use. The user clicks on the OK button and the file is saved to the new drive.

    If Amon is disabled and the same action is repeated - does it happen too?

    Rgds,

    jan
     
  6. Kevin

    Kevin Registered Member

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    Jan,

    I need clarification on what you mean by the word "disabled". Do you mean simply quit the amon program from the system tray or install nod32 without the memory resident piece? I ask this because I see no change in the task list before and after quitting amon. Therefore, I don't know if amon is truly disabled.

    Kevin
     
  7. jan

    jan Former Eset Moderator

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    Hi Kevin,


    >I need clarification on what you mean by the word "disabled".

    I mean doubleclicking the moving "NOD" icon in Amon.

    Thanks, :)

    jan
     
  8. Kevin

    Kevin Registered Member

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    Jan

    When Amon is disabled, the problem disappears.

    Kevin
     
  9. jan

    jan Former Eset Moderator

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    Kevin,

    please post the content of the NOD32 Control Center "Info" tab.

    Thanks,

    jan
     
  10. Kevin

    Kevin Registered Member

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    NOD32 system information
    Version: 1.414 (20030519)
    Installed on: 05/20/2003
    Virus database build: 2980
    Environment version: 1.047
    Last Update attempt: 05/22/03 02:41:02

    Operating system information
    Platform: Windows 2000
    Version: 5.0.2195 Service Pack 3
    Common controls version: 5.81.4916
    RAM: 126 MB

    Diagnostics information
    Base module build: 2980
     
  11. jan

    jan Former Eset Moderator

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    Hi Kevin,

    have you tried this with NOD32 v2? The problem seems to fixed there.

    Thanks, :)

    jan
     
  12. Kevin

    Kevin Registered Member

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    Jan,

    You're kidding, right? ;) Though to answer your question,
    No, I haven't, the version of NOD I'm running is installed in a production environment. Running a Beta within that environment would not be a smart move. When is the release date for v2?

    Kevin
     
  13. jan

    jan Former Eset Moderator

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    Hi Kevin,

    you can try NOD32 v2, if you want - it can be downloaded free from:

    http://www.nod32.com/download/download.htm

    It will be released in a couple of days.

    Thx,

    jan
     
  14. Kevin

    Kevin Registered Member

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    Jan,
    Will wait until the new product is released and test it on a few workstations within the mapped drives issue environment. I really do hope the new version addresses the problem. Nod appears to be a great product. I look forward to the release.
     
  15. jan

    jan Former Eset Moderator

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    Kevin,

    >I look forward to the release.

    I hope you'll be satisfied. :)

    Best wishes,

    jasn
     
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