Mantaining Updates

Discussion in 'ESET NOD32 Antivirus' started by lynjac, Sep 5, 2011.

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  1. lynjac

    lynjac Registered Member

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    What is the point of regularly updating your definitions when you still get infected with viruses that are 3 years old ? Shouldnt the latest definitions protect you agianst that?

    I am stuck with the Win32/Sality.nar virus even though my boxs definitions are up to date.


    Eset has to be the most useless piece of crap anti-virus package ever - Im going back to Sophos.
     
  2. Marcos

    Marcos Eset Staff Account

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    Don't know how you've found out that this variant of Sality is 3 years old as malware is being updated constantly to evade detection.

    In the case of viruses infecting other computers via network it is necessary to find the source of infection. Perhaps somebody connected a notebook not running ESET and infected with a virus to your network. In that case, the virus would spread across the network but infected files should be detected and cleaned.

    I'd suggest providing ESET with more details about the infection (SysInspector, Threat logs from affected computers) as well as a bunch of affected files that cannot be cleaned or are completely undetected and you deem them suspicious.
     
  3. NoobStick

    NoobStick Guest

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    Hello lynjac
    No vendor can offer 100 procent protection,... it would be nice wouldn't it :) .
    Malware are easily changed/updated by the malware creator, you cannot expect 100 procent detection, that is why multi layered protection is necessary, but that you know of course . If you still have the malware sample please submit it, so we all can benefit of your discovery : http://kb.eset.com/esetkb/index?pag...earch&viewlocale=en_US&searchid=1315235154534

    All the best

    NoobStick
     
  4. piranha

    piranha Registered Member

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    for sure, you wont be better protect with Sophos :cautious: o_O

    and what was your protection when you were infected ?

    antivirus only ?
    av and firewall ? wich one ?
    av and firewall with HIPS ?
    av and firewall with HIPS and sandboxing ?
     
  5. toxinon12345

    toxinon12345 Registered Member

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    Follow the Marcos advice for solving this problem.
     
  6. dr pan k

    dr pan k Registered Member

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    i dont see the reason for replying to people who create an account just to post how an AV sucks over another one... i thought there was a word for that, elf or something similar...
     
  7. The Hammer

    The Hammer Registered Member

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    Your very close.
     
  8. siljaline

    siljaline Former Poster

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  9. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    The Win32/Sality malware familiy is constantly being updated. It is likely you were infected by a variant which was detected by the old signature but is something newer. If you still have some infected files they can be submitted to ESET's virus lab for further analysis.

    Regards,

    Aryeh Goretsky
     
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