Lost XP Help & Support Fixes

XP Helpctr.exe problems?

Found this info' in an MS NG - Maybe useful for those folks that "loose" their Help & Support centre using the Start menu item in XP SP1: May help when Helpctr is "lost" after installing new programmes.
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Helpctr.exe not responding - Go to Start/Run and type in: Helpctr.exe. For some users this has restored the functionality in the Start Menu.

If the above didn't help:

Check your settings here: Go to Start/Run/Regedit and navigate to this key:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager\Environment

In the right pane if windir is listed under type as REG_SZ, it needs to be changed to REG_EXPAND_SZ, Value Data: C\Windows.

If this is the case:

Go to: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager\Environment

Right click on Environment, then choose Export, name it and save it. Then go to the right pane, right click in an empty area and choose New/Expandable String Value. Name it windir. Then double click it and under Value data, type in: C:\WINDOWS

From there, right click and delete the windir which type was listed as REG_SZ then hit refresh (F5).

To reinstall Help and Support: Go to C:\Windows\inf\pchealth.inf
Right click and choose install. Have your CD handy.

Note: The folder is hidden by default. Go to Start/Run and type in: control folders. View: Show hidden files and folders and uncheck Hide extensions for known file types

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Remember always back up your registry before making any changes

Pilli

 

And if you're not comfortable with editing the registry yourself;
http://www.dougknox.com/xp/xp_fixes.html you can find "Fix WindowsXP Help"

Regards,

Pieter

 

Thanks Pieter, A great link!

 

It´s a great site for those of us who use XP and still a nice one for those who don´t

Regards,

Pieter

 

Let's not forget this one:

Kellys XP Korner: http://www.kellys-korner-xp.com/xp.htm

Be sure to check the 'XP from A to Z corner'. It's absolutely amazing.

 

Hi Tony,

Have you been checking out my website since you got XP? J/K

Cheers,

Pieter