Live grid and detection

Discussion in 'ESET Smart Security' started by dorgane, Mar 17, 2012.

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  1. dorgane

    dorgane Guest

    Hi,

    This morning, i have send by software a malware not detected in 6974 (it is current version when i write)

    I get email with reply :

    Dear Inster,

    Thank you for your submission.
    The detection for this threat will be included in our next signature update.

    ****_ACCES_LIMITE.exe - Win32/HackTool.NetHacker.C trojan

    Regards,

    ESET Malware Response Team


    I think, my software will detecte this in 6975
    But why in the "live grid" it is not in red? why don't show alert ?

    malware.jpg

    During now 4 hours this virus (trojan/worm) is in the wild and infect many computer :doubt:

    I think "live grid" should be improved and detect malware when the update is not ready or is not yet downloaded

    It is just feedback :D

    Thank you
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    The file is not yet known, it's been reported from 1 computer worldwide so far.
     
  3. dorgane

    dorgane Guest

    okay is now detected in 6975 but my question (sorry for my bad english)

    Why the cloud is not detected while the researcher was marked as bad ?

    Because at 1pm i have reply for say me "ok is detected soon" and update is at more 6pm

    During this 6 hours, all the virus are in the wild to next update, why live grid don't protect during this 6 hours ?

    for exemple : "Warning this file are reported bad on in live grid, are you sure to launch ?"

    Because a "live grid" just for show green software it is useless lool
     
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