Live grid and detection

Discussion in 'ESET Smart Security' started by dorgane, Mar 17, 2012.

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  1. dorgane
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    dorgane Registered Member

    Hi,

    This morning, i have send by software a malware not detected in 6974 (it is current version when i write)

    I get email with reply :

    Dear Inster,

    Thank you for your submission.
    The detection for this threat will be included in our next signature update.

    ****_ACCES_LIMITE.exe - Win32/HackTool.NetHacker.C trojan

    Regards,

    ESET Malware Response Team


    I think, my software will detecte this in 6975
    But why in the "live grid" it is not in red? why don't show alert ?

    malware.jpg

    During now 4 hours this virus (trojan/worm) is in the wild and infect many computer :doubt:

    I think "live grid" should be improved and detect malware when the update is not ready or is not yet downloaded

    It is just feedback :D

    Thank you
  2. Marcos
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    Marcos Eset Staff Account

    The file is not yet known, it's been reported from 1 computer worldwide so far.
  3. dorgane
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    dorgane Registered Member

    okay is now detected in 6975 but my question (sorry for my bad english)

    Why the cloud is not detected while the researcher was marked as bad ?

    Because at 1pm i have reply for say me "ok is detected soon" and update is at more 6pm

    During this 6 hours, all the virus are in the wild to next update, why live grid don't protect during this 6 hours ?

    for exemple : "Warning this file are reported bad on in live grid, are you sure to launch ?"

    Because a "live grid" just for show green software it is useless lool
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