license question

Discussion in 'ESET NOD32 Antivirus' started by obake1, May 5, 2012.

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  1. obake1

    obake1 Registered Member

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    Sep 25, 2011
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    Currently I have a 1 pc license for nod32, but I just recently built a new PC and would also like nod32 on it. Is it possible to somehow add an additional license to my existing one, so I can have nod32 on both my PCs? Or would I be forced to buy another 1 PC license?
     
  2. Janus

    Janus Registered Member

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    Jan 2, 2012
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    Location:
    Europe - Denmark .
    Hi
    If you have bought your license from one of the local Eset Vendors then you can quite easy add another license to current one. That I have done with help from my local vendor "Eurosecure".
     
  3. obake1

    obake1 Registered Member

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    I bought it directly off the eset website. What really is mind boggling is when I try to enter my username and e-mail I used to purchase my license, it says it doesn't exist.......
     
  4. Janus

    Janus Registered Member

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    Location:
    Europe - Denmark .
    Hi obake1
    Okay, most if not all of Eset's vendors offer phone support that you can give a shot, (and you can always open a support ticket). And lastly did you copy and paste your username or did you wrote it. Sometimes it makes a difference. They are the only three solutions that I can think of. " Sorry "
    Best of luck.
     
  5. obake1

    obake1 Registered Member

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    Copy and pasted my username, will try to call I guess.
     
  6. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
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    Location:
    California
    Hello,

    The username and password for ESET North America's sales web site is not the same as the username and password entered into the software because they are two different systems.

    If you are unsure of what your sales username and password are, you can contact the North American customer service department at +1 (866) 343-3738 for assistance in resetting them.

    Regards,

    Aryeh Goretsky
     
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