License Expiration

Discussion in 'Prevx Betas' started by zach, Nov 7, 2011.

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  1. zach

    zach Registered Member

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    What happens when the beta license expires?
     
  2. TonyW

    TonyW Registered Member

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    I'm sure PrevxHelp will tell us when that moment comes. By that time, I imagine all released products will be transitioned into the corresponding WSA version so users of existing Prevx/Webroot programs will be able to use the newest version with their upgraded current licence key. The present beta will then probably end.
     
  3. zach

    zach Registered Member

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    I have 25 days left on mine.
     
  4. Triple Helix

    Triple Helix Webroot Product Advisor

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    You must of signed up for the Public Beta which had a 90 day license key! After that if you are a Prevx user with a valid license lets hope they had them converted before that if not you can download the Trial from here: http://www.webroot.com/En_US/products.html and use for another 30 days!

    TH
     
  5. zach

    zach Registered Member

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    Yes I had the publuc beta. Hope everything is converted by then. If not I'll download the trial. Thanks TH
     
  6. zach

    zach Registered Member

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    Do I need to uninstall the beta before downloading the trial?
     
  7. Triple Helix

    Triple Helix Webroot Product Advisor

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    I would do a clean install! Uninstall reboot and use the download link and key from the email of the Trial and install!

    TH
     
  8. denis

    denis Registered Member

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    My beta is still good for 366 days. From the first beta, always 366. Could it be for life?:D
     
  9. zach

    zach Registered Member

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    Thanks
     
  10. Triple Helix

    Triple Helix Webroot Product Advisor

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    Anytime! ;)

    TH
     
  11. Triple Helix

    Triple Helix Webroot Product Advisor

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    You are part of the Closed Beta group and it does say 366 but that will change in do time but Joe will let us know! ;)

    TH
     
  12. denis

    denis Registered Member

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    thanks for the info:D
     
  13. Rivalen

    Rivalen Registered Member

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    Hello TH! I got 1 day left of 90 day beta. Hold a full PrevX license. If I take the trouble of uninstalling and dowloading installaing the trial. How can I bee sure WSA will handle this license issue before the trial ends?

    Best Regards
     
  14. Triple Helix

    Triple Helix Webroot Product Advisor

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    Good question ask WSA support to see what they say? https://www.webrootanywhere.com/servicewelcome.asp?

    TH
     
  15. Rivalen

    Rivalen Registered Member

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    Did ask twice about my expireing beta vs my full licence - no comment. Joe once said they would fix this. Seems they wait til last day. A bit odd.

    Best regards
     
  16. Techfox1976

    Techfox1976 Registered Member

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    I honestly don't think either Support team can say much about when the Prevx licenses will be able to be converted. It's going to depend on a combination of both the Prevx coding team and the Webroot coding team to get everything to work properly for that. Joe's already indicated that the Prevx -> WSA conversion is the more complicated matter, and considering that Webroot -> WSA isn't completely foolproof yet, I can see why it may take a while.

    So the standard response in the software industry is:

    Soon.
     
  17. zach

    zach Registered Member

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    Has the Prevx to WSA conversion process begun already? Any idea how long this will take?
     
  18. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    We're still working on finishing the Webroot to Webroot conversion process - Prevx to Webroot will indeed be much more difficult but we'll be starting on it soon.
     
  19. gdiloren

    gdiloren Registered Member

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    A snail would be faster! Not yet begun the move from P3 to WSAo_O Geezzzz...
     
  20. zach

    zach Registered Member

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    This is not good. I have 16 days left on my beta. After that I download the trial which gives me another 30 days. So I take it within this time frame I won't be getting my Prevx to WSA license.
     
  21. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    I can't say for sure. There are a lot of moving parts and we're still working on transitioning the current Webroot customers which represent a much larger userbase.
     
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