Large 2884kb update and BSD.

Greetings,

I have a bit of a problem here. Since the large update came out everytime I update nod32 with it and go to reboot, restart, or shutdown and start I get nothing but BSD's.

I am not able to do anything beyond this point but a forced shutdown, can't even do a three finger salute. Almost total system freeze other than the fatal exception error's.

Luckily I have system restore software and have been able to restore my system to a point before the update from the boot up screen and only lost a little info that is easily recovered.

I have tried this large update quite a few times now with same results. Funny thing is once I do the update I can continue on working, surfing, or whatever until I shutdown, restart, or reboot.

This is a total bummer. I am really happy with nod32. Up until now it has played very nice with my system.

Hopefully somebody has some suggestion's.

Auto update has been turned off in nod32 until this problem can be fixed.

Copied and pasted info below.

==========================================

NOD32 antivirus system information
Virus signature database version: 1.1184 (20050801)
Dated: Monday, August 01, 2005
Virus signature database build: 5935

Information on other scanner support parts
Advanced heuristics module version: 1.016 (20050616)
Advanced heuristics module build: 1085
Internet filter version: 1.002 (20040708]
Internet filter build: 1013
Archive support module version: 1.033 (20050727)
Archive support module build version: 1127

Information about installed components
NOD32 For Windows 95/98/ME - Base
Version: 2.50.25
NOD32 for Windows 95/98/ME - Standard component
Version: 2.50.25
NOD32 For Windows 95/98/ME - Internet support
Version: 2.50.25

Operating system information
Platform: Windows 98
Version: 4.10.2222 A
Version of common control components: 5.81.4916
RAM: 192 MB
Processor: AMD-K7(tm) Processor

 

A BSOD? Do you remember what it said?

 

Yes, three to four BSOD's one after the other then system freeze.

No unfortunately I don't remember what it said other than fatal exception. I would have to do the update again. Then write it down. I guess I had better get to it.

Thanks for the reply.

 

Some fatal exception's received after update then two forced shutdown's and restart's.

A fatal exception 06 has occurred at 002829060BC. The current application will be terminated.

* Press any key to terminate the application.
* Press CTRL+ALT+DEL again to restart your computer. You will lose any unsaved information in all applications.

Press any key to continue_

Other fatal exceptions same format as above.

OE 0028393532A
OD 16BF:014F75B6
OD 0028:0000035B two of these
OD 0246:014F47FB two of these
OD 05F2:014F268B
OE 0028:00AA13A2

In the middle of all this I got this.

Warning!
The system is either busy or has become unstable. You can wait and see if it becomes available again or you can restart your computer.

I then did a system restore to before update and came and posted this.

 

The two fatal exceptions with the emoticons are this without spaces.

06 0028: D29060BC
OE 0028: D393532A

 

Hi imbasic,

I tried to copy your posting without the smilies enabled.

==========

Some fatal exception's received after update then two forced shutdown's and restart's.

A fatal exception 06 has occurred at 002829060BC. The current application will be terminated.

* Press any key to terminate the application.
* Press CTRL+ALT+DEL again to restart your computer. You will lose any unsaved information in all applications.

Press any key to continue_

Other fatal exceptions same format as above.

OE 0028393532A
OD 16BF:014F75B6
OD 0028:0000035B two of these
OD 0246:014F47FB two of these
OD 05F2:014F268B
OE 0028:00AA13A2

In the middle of all this I got this.

Warning!
The system is either busy or has become unstable. You can wait and see if it becomes available again or you can restart your computer.

I then did a system restore to before update and came and posted this.

 

Hi imbasic,

I have no problem with it on my W98SE machine.

Maybe you need to do a clean install, but I would strongly advice to wait for the advice of one of the NOD32 gurus/mods !

=====

For your info, here is my NOD info (on a Dutch W98SE machine):

NOD32 antivirus system information
Virus signature database version: 1.1185 (20050801)
Dated: maandag 1 augustus 2005
Virus signature database build: 5950

Information on other scanner support parts
Advanced heuristics module version: 1.016 (20050616)
Advanced heuristics module build: 1085
Internet filter version: 1.002 (2004070
Internet filter build: 1013
Archive support module version: 1.033 (20050727)
Archive support module build version: 1127

Information about installed components
NOD32 For Windows 95/98/ME - Base
Version: 2.50.25
NOD32 for Windows 95/98/ME - Standard component
Version: 2.50.25
NOD32 For Windows 95/98/ME - Internet support
Version: 2.50.25

Operating system information
Platform: Windows 98
Version: 4.10.2222 A
Version of common control components: 5.81.4916
RAM: 511 MB
Processor: x86 Family 6 Model 8 Stepping 1

 

Even i have absolutely NO problem with the update! (But im on XP) Maybe u could try un-install and re-install NOD32. Most of the times the problem is solved with a re-install!

 

Thanks FanJ,

I should have thought to disable smilies. Much appreciated.

Hello FanJ,

Glad to hear that you had no problems with your W98SE. That is one of the things I was wondering about. Would not wish this on anyone. It has been a bit of a headache.

Yes, I have been thinking about doing a reformat and install of my OS, if that is what you meant by clean install. It has been about six months since last install and things are a little cluttered.

Hello kalpik,

Good thought. I will try to un-install and re-install nod32 and see if that does it.

If not then I'll let you know.

Thanks to both of you.

Regards.

 

I un-installed then re-installed nod32. Then I updated and restarted and the problem is still there. So it was a no go.

 

Hello ronjor,

I updated to Virus signature database version: 1.1185 (20050801), then unloaded Imon, disabled Internet Monitor, quit, and restarted. Yes I still got the blue screen, two of them.

However I did not get a complete system freeze this time. Though my desktop would not load I was able to do a ctrl+alt+del for a restart, then a system restore from the boot screen.

I did not have to do a forced shut down this time so that is good.

Appreciate your responce.

 

Thanks ronjor,

Yeah, I have been thinking it has something to do with my configuration.

I'll give Eset support a link to this thread.

I am most likely going to go ahead and reformat and reinstall my OS and all software.

Regards.

 

Not too drastic. lol

It will be a couple of days to a week before I get the hours to sit and do it anyway. Should have said that when I mentioned a reformat.

Thanks.