Kingsoft Antivirus 2012 [Cloud]

Discussion in 'other anti-virus software' started by PaulBB, Jun 14, 2012.

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  1. RejZoR

    RejZoR Lurker

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    Good. Most of the reported bugs were fixed. However, there are few other things...

    BUG:
    Automatic Update is now logged as "Manual Update" in the logs.

    Also, why does the first update ALWAYS fails? It always says "Update failed" after i install your AV. But then it still auto updates properly.

    BUG 2:
    Program folder name inside Program Files is writen in lower case "kingsoft" instead of upper case "Kingsoft". It's not a big one, but it would look nicer if it was uppercase like all the other programs do.

    RECOMMENDATION:
    When clicking "Update" button in the bottom right corner, you should redesign the dialog that appears. Button "Update now" and "Custom Update" are at the moment aligned horizontally. It would look a lot nicer if you'd align them vertically.

    Align both buttons in the center of the dialog and move "Custom update" button below the "Update now" button, something like this:

    http://shrani.si/f/23/dF/4t9EkumI/updatedialog.jpg
     
    Last edited: Jun 25, 2012
  2. Legendkiller

    Legendkiller Registered Member

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    I had a BSOD problem today......and for first time i got a BSOD even in safe mode.

    The only problem , from my side, could be that i had MSE 4 installed but disabled...from both startup and Real-time.

    But whenever i had internet connection on......my comp would restart with BS even in safe mode.

    I was able to uninstall it only after i rebooted my comp with no internet.
     
  3. RejZoR

    RejZoR Lurker

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    I'm running Kingsoft Cloud with avast! 7 and there dont' seem to be any problems. No BSOD's either so far. Do you have any details about BSOD? What was on it? Maybe you can salvage some info from the Event Viewer Logs?
     
  4. gsarang

    gsarang Registered Member

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    Same here.

    0x00000035 NO_MORE_IRP_STACK_LOCATIONS

    OS : Windows Xp Home SP3
     
    Last edited: Jun 26, 2012
  5. RejZoR

    RejZoR Lurker

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    Were you using Ad-Aware v10 Free at some point? Because i was getting this BSOD after testing Ad-Aware Free antivirus, removing it and then installing something else. It was BSOD-ing with this very error message...
     
  6. clocks

    clocks Registered Member

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    Yeah, all Vipre engine programs seem to have this issue. GFI, Ad-aware, UnThreat, etc...
     
  7. KelvinW4

    KelvinW4 Registered Member

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    Does it work well with Comodo Internet Security? Any conflicts?
     
  8. Ibrad

    Ibrad Registered Member

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    I saw a video on YouTube of KS + Comdo and it seemed to have cpu usage especially when Comodo attempted to throw malware alerts.
     
  9. KelvinW4

    KelvinW4 Registered Member

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    oh yes I saw that video but I just wanted to ask if anyone else tryed it with success :doubt:
     
  10. SourMilk

    SourMilk Registered Member

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    Just for information. This antivirus caused my Diablo 3 characters look like they were moving in "clay animation". Don't know why? It's really light on RAM but I guess it clamps down on some programs *(read games). Back to Avast for me.

    SourMilk out
     
  11. KingsoftSecurity

    KingsoftSecurity Registered Member

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    Nice suggestions. The bug1 will be fixed in next release. For bug2, this can be changed upper case character later.

    For update dialog, when "Custom Update" aligned vertically, it looks like the settings of "Update Now", not another choice of update. Do you think so?
     
  12. KingsoftSecurity

    KingsoftSecurity Registered Member

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    Hello Legendkiller, I'm sorry to hear the bsod. Can you find the dump file under C:\Windows\Minidump. If there is dump file exists, Could you please send it to huangruimin(at)kingsoft(dot)com? That will let us better locate the issue. Thanks.

    BTW, what is your OS? Win7 64bit or others?
     
  13. KingsoftSecurity

    KingsoftSecurity Registered Member

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    Helllo, can you find the .dmp file located in C:\Windows\Minidump ? If it exists, could you please send it to huangruimin(at)kingsoft(dot)com? We need it to help us debugging the issue.
     
  14. KingsoftSecurity

    KingsoftSecurity Registered Member

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    Thanks for the information, we'll try to retrieve this bsod.
     
  15. KelvinW4

    KelvinW4 Registered Member

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    So, is your softwares compatible with Comodo?
     
  16. Legendkiller

    Legendkiller Registered Member

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    Sorry, the minidump folder is empty. The only reason or fault from my side, could be that MSE is interfering with KS even when disabled.

    I am using 32-bit Win7 premium with Comodo FW..

    But, what i can surely say is that the problem would occur if internet connection was on...
     
  17. RejZoR

    RejZoR Lurker

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    Actually i take it as a setting for Update now button. I mean, it is update now, technically, but it's an alternate way of updating now using local or networked signatures. So yeah, i still think placing them like i've suggested would make a lot of sense. If you treat them equally, then you have to make both buttons look the same. But i think that's not really necessary and my initial suggestion would be more than perfect for the task.
     
  18. KingsoftSecurity

    KingsoftSecurity Registered Member

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    Yes, we test KAV with Comodo and they work ok.
     
  19. osmandemi

    osmandemi Registered Member

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    Hi.KSC cloud heuristic engine not work.What can I do ?
     
  20. RejZoR

    RejZoR Lurker

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    Are you using the latest version which has this bug fixed?
     
  21. osmandemi

    osmandemi Registered Member

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    I am using this version : 2012.SP3.5.061417 Does this latest version?
     
  22. KelvinW4

    KelvinW4 Registered Member

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    Thank you:)
     
  23. KingsoftSecurity

    KingsoftSecurity Registered Member

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  24. ichito

    ichito Registered Member

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    At this time Kingsoft Cloud AV worked nice, light, smooth and without issue on two machines:
    XP SP3 with Look'n"Stop and Mamutu
    Win7 32-bit with PCTools FW and SpyShelter Premium...in this system is still as mainAV in real-time.
    Thanks KS :thumb:
     
  25. KingsoftSecurity

    KingsoftSecurity Registered Member

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    Cheers!
     
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