Kaspersky and Windows 8 shutdown problems

I bought a copy of Kaspersky AV in a sale off and I am pretty surprised to see that it runs very fast in my machine , but I am experiencing some problems ...

Sometimes my Windows 8 machine simple doesnt shutdown and I am almost sure that is Kaspersky's fault.

On clicking shutdown the windows displays shutting down and monitor goes black but even after 1 hour it doesn't turn off , anyone has seen this?

Pardon me for my some gramma errors , I am not a native english speaker and I am in a hurry ...

 

Take a read through this.
http://forum.kaspersky.com/index.php?act=Search&CODE=show&searchid=218a291e5e4453a933d5

 

"Sorry, but we did not find any matches to display. Try again and broaden your search criteria. If you were searching for new posts since your last visit, it's possible that there are none to show."

 

I must apologise for that.
There is a huge thread about this issue on the kaspersky forum.
Use the search function.

Seems a common issue.

 

I bought Kaspersky IS for $12.99 on NewEgg a few weeks ago (canceled the order a few hours later.)

This was on Windows 7 x64:

After buying it, I downloaded and installed a trial to use for 30-days with plans to use the key I got in the ordered product. It seemed okay, with just first shut down hanging for 15 seconds or so. Repeated shutdowns after that were fine (I shutdown about 3-4 more times just to test it.)

Everything else seemed fine and I set different options I wanted, did updates, and scans etc. I really liked it and thought I got a great deal.

Then one Final thing I did was check Event Viewer. In the Event Viewer log, I found that every time my shut-down shutdown, even the 3 to 4 fast ones, there were like 2 or 3 memory leak and registry errors related to Kaspersky programs. I have troubled shooted my system down to where I get no Event Errors except DNS lookup errors a few times a week, so it concerned me that that was and I canceled my order because I figured if Kaspersky would not shut-down properly, which those errors indicated, it will possibly get corrupted over time which in my opinion would be a system problem in the making with how much control it takes over your system.

While you are on Windows 8, it is probably the same problem - Kaspersky won't release resources and shut down properly. Check your Event Viewer and see if it causes similar errors.

 

Thanks guys , I checked Event Viewer and it is indeed a Kaspersky problem

As you can see :

DETALHE -
16 user registry handles leaked from \Registry\User\S-1-5-21-3246459503-1538701250-1417556959-1000:
Process 1632 (\Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\avp.exe) has opened key \REGISTRY\USER\S-1-5-21-3246459503-1538701250-1417556959-1000
Process 1632 (\Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\avp.exe) has opened key \REGISTRY\USER\S-1-5-21-3246459503-1538701250-1417556959-1000
Process 1632 (\Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\avp.exe) has opened key \REGISTRY\USER\S-1-5-21-3246459503-1538701250-1417556959-1000
Process 1632 (\Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\avp.exe) has opened key \REGISTRY\USER\S-1-5-21-3246459503-1538701250-1417556959-1000

...

 

Yeah that is kind of stuff I saw.

Might not be a problem (Event Viewer logs anything that is not correctly done) but I did not feel like researching it, and it seems like it could corrupt something over time because Kaspersky is perhaps not saving data/settings correctly that it might have changed during a session.

Anyone know if the above quoted errors pose a problem?

 

No, they don't. It's not an error, just a notification. No impact whatsoever

 

But my system doesnt shutdown when Kaspersky is active , and this notification appears when I try to shutdown ...