Issues with ESS BE 4 firewall

Discussion in 'ESET Smart Security' started by Nerevine84, Nov 14, 2011.

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  1. Nerevine84
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    Nerevine84 Registered Member

    Good day, I’m having an issue within the ESS BE 4.0. We just recently upgraded to ESS BE smart security 4 from the NOD32 antivirus we had, right now we are having issues were the smart security firewall is blocking almost all of my internet access, blocks hotmail, gmail, yahoomail. What I need is to have ESS firewall on and be able to block only two pages https://facebook.com and https://imo.com, can someone help me out. I have tried disabling self defense and HTTP analysis while the firewall is on, also I have deinstalled it and installed it again but I have the same issue.

    * Windows XP Professional (SP2) 32 bit,
    * Using ESS 4.2.71.2 spanish
    Modules: virus signatures 6628 (20111114), update 1037 (20110921), antivirus & antispy 1329 (20111031), advanced heuristic 1118 (20110419), support compressed files 1136 (20110818 ), disinfect 1051 (20110420), anti-stealth support 1026 (20110628 ), personal firewall 1071 (20110912), unwanted email 1017 (20111005), eset sysinspector 1220 (20110517), auto defense support 1018 (20100812), real time protection 1006 (20110921)
  2. tony_m
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    tony_m Eset Staff Account

    Hi Nerevine84 and welcome to the forum,

    When you say that ESS is blocking almost all of your internet access, what do you exactly mean? Do you have access to certain websites or you don't have access at all? Also, are you having problems with other apps different than your internet browser?

    Are you using default settings? Is there any policy that is being applied to your workstation?

    To troubleshoot this, please temporarily disable ESS personal firewall and see if that makes a difference. Please follow these instructions.

    Let me know, thanks.
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