Is Spy Sweeper safe to use?

I want to uninstall PeoplePC from my computer. I couldn't find any instructions on their website and I have recently heard that their software is full of spyware and such so I want to be sure I get a complete uninstall. I came across a site (http://www.spysweeper.com/uninstall-peoplepc.html) that says their free download of Spy Sweeper will remove PeoplePC and other spyware. I've been hijacked enough times to be aware of my own shortcomings and was wondering if anyone here knows about Spy Sweeper or if there is a better way to assure a clean uninstall of PeoplePC.
Thank you.
Seeks2Know

 

Thanks, Derek. Here is my log:

Logfile of HijackThis v1.97.7
Scan saved at 6:22:12 AM, on 6/8/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\WINDOWS\SYSTEM\DEVLDR16.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\MDM.EXE
C:\PROGRAM FILES\COMMON FILES\EPSON\EBAPI\SAGENT95.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTSERVICE.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\PROGRAM FILES\COMMON FILES\EPSON\EBAPI\EBRR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\PROGRAM FILES\CREATIVE\SBLIVE\AUDIOHQ\AHQTB.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTTRAYAPP.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\MOTIVE\MOTMON.EXE
C:\WINDOWS\TWAIN_32\PAPRPORT\3100B\FLATBED.EXE
C:\PROGRAM FILES\DELL\RESOLUTION ASSISTANT\COMMON\BIN\RXMON9X.EXE
C:\PROGRAM FILES\IOMEGA\DRIVEICONS\IMGICON.EXE
C:\PROGRAM FILES\MOUSEWARE\SYSTEM\EM_EXEC.EXE
C:\QUICKENW\QAGENT.EXE
C:\PROGRAM FILES\ISP50\BIN\BARTSHEL.EXE
C:\WINDOWS\SYSTEM\MRTMNGR.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\Program Files\Norton SystemWorks\Norton CleanSweep\Monwow.exe
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\1033\MSOFFICE.EXE
C:\PROGRAM FILES\ISP50\BIN\PPSHARED.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\MESSENGER\MSMSGS.EXE
C:\WINDOWS\DESKTOP\MY DOWNLOADS\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.worldnet.att.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.worldnet.att.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by AT&T WorldNet Service
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {0F660F64-F4C9-477F-8529-44181B717472} - C:\PROGRAM FILES\AT&T\WNCLIENT\PROGRAMS\CSMBHO.DLL
O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\CCHELPER.DLL
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Pa&nicware Pop-Up Stopper - {7E82235C-F31E-46CB-AF9F-1ADD94C585FF} - C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\PSTOPPER.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\nprotect.exe
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG -off
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe
O4 - HKLM\..\Run: [PP3100b] C:\WINDOWS\twain_32\paprport\3100b\flatbed.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [RxMon] C:\Program Files\Dell\Resolution Assistant\Common\bin\RxMon9x.exe
O4 - HKLM\..\Run: [MadExe] C:\PROGRAM FILES\DELL\RESOLUTION ASSISTANT\COMMON\BIN\LaunchRA.exe -boot
O4 - HKLM\..\Run: [Iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [QAGENT] C:\QUICKENW\QAGENT.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [Bart Station] C:\Program Files\ISP50\hta\station.sbrt
O4 - HKLM\..\Run: [Speed racer] C:\Program Files\Creative\PlayCenter\CTSRReg.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [QD FastAndSafe] C:\Program Files\Norton SystemWorks\Norton CleanSweep\QDCSFS.exe /scheduler
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\nprotect.exe
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [Machine Debug Manager] C:\WINDOWS\SYSTEM\MDM.EXE
O4 - HKLM\..\RunServices: [SAgent95ExePath] C:\Program Files\Common Files\EPSON\EBAPI\SAgent95.exe
O4 - HKLM\..\RunServices: [GhostStartService] C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTSERVICE.EXE
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\SCANSOFT\PAPERP~1\PPWebCap.exe
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\SYSTEM\E_SRCV03.EXE
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O9 - Extra button: AnyWho (HKLM)
O9 - Extra button: Dell Home (HKCU)
O9 - Extra button: Netnews (HKCU)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin2.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.worldnet.att.net
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/bonnie/us/win/QuickTimeInstaller.exe
O16 - DPF: {D4BC3B10-F024-4EF7-A62C-A298A11B51B5} - http://www.directxtras.com/speaksforitself/download/mstts_Mike.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-9.cab

 

Wondering if my post got lost??

 

Hi Seeks2Know,

The log looks good to me, if that's what you are looking for.

Regards,

Pieter

 

Thank you, Pieter. What I'm mainly looking for is a safe and thorough way to uninstall PeoplePC. The cautions abound but so far I haven't been able to find any step-by-step instructions. Any help will be appreciated.

 

To clarify..... is Spy Sweeper the best safe and reliable way to remove PeoplePC and all its spyware or is there a better way. I've seen mentions of manually removing PPC but they seem to come with as many cautions as the auto-removers. I'm fairly computer illiterate and doubly cautious since being hijacked more than once.

I'll appreciate any help you can give. If this is not the correct forum, just point me in another direction.

Thanks,
Seeks2Know

 

Thank you, Derek. I had already cancelled my trial membership with PeoplePC (what a mistake THAT trial was!!!) Didn't know about the spyware until after the fact and when I learned of it I also learned of the some of the problems uninstalling it. Fortunately I had kept my old ISP. Hopefully PPC uninstall won't mess that up! At anyrate, I'll try Spy Sweeper and hope for the best.