Invalid Username and/or Password?

Discussion in 'ESET Smart Security' started by Crfrncs9, Jan 1, 2009.

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  1. Crfrncs9

    Crfrncs9 Registered Member

    Joined:
    Jan 1, 2009
    Posts:
    1
    I recently re-newed my ESET on Dec. 5th for 2 years and its been working just fine. Now that its the new year, its telling me I have the wrong Username or Password. I tried going to the email I was sent with the information and re-entering it, but it still tells me its wrong.

    Does anyone know what I could do to fix this?
     
  2. elapsed

    elapsed Registered Member

    Joined:
    Apr 5, 2004
    Posts:
    7,076
    Did you actually change the details? Or you logged on and it didn't want to update?
     
  3. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,033
    Location:
    California
    Hello,

    Did you contact the ESET office, distributor or reseller whom you bought the renewal from to confirm your license credentials?

    Regards,

    Aryeh Goretsky
     
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