Internet explorer error ntdll.dll

I was wondering if u can help me, I have been having problems with IE for about 5 days.
The error is a faulty module NTDLL.DLL version 5.1.2600.2180 of which I have searched for and I have three of this version in c:/ windows service pack/i386 -c:/windows system 32 -c:/windows software distribution.
I was wondering if it was possible to replace these with a different version to see if this would cure the problem.
I only had this error about 3 or 4 times, so Its not a major problem, but any help would be nice.

Please read this thread It will fill u in on what others have experinced with this problem.

http://forums.viaarena.com/messageview.cfm?catid=13&threadid=52978&enterthread=y



THE MUL

 

Thanks for trying ronjor and as I said the problem has only happened a few times, but I would like to try and sort It out.
Do u know anybody who I could ask that would have the advise I am looking for.
I used the tool to check what files were digital signed, but only 28 were not and none of these were what I was looking for.

THE MUL

 

Thanks ron you are a good friend.
The only good thing is It only happens on very few occasions, I have read other threads where IE shuts down all the time and is almost impossible to use.
I think I will join the forum I posted above and see If they have anymore answers, as the threads that I posted were from april and maybe someone has found an answer.

Your friend


THE MUL

 

G'Day,
Had an ntdll.dll prob some months ago.
It wasn't with Internet explorer....just explorer.exe.
screen used to blink and refresh, running apps close and lose a few icons from the sys tray.......it was quite a pain.
There were quite a few threads about it.
To the best of my knowledge it all related to one Windows Update which came in a bundle of 20 or so. I reinstalled XP, still got a few errors....But NOT SINCE I INSTALLED SP2. I think Q815021 was the culprit??

http://www.softwaretipsandtricks.com/forum/showthread.php?s=&threadid=12469&perpage=15&pagenumber=1
https://www.wilderssecurity.com/showthread.php?t=40749
http://www.spywareinfoforum.com/index.php?showtopic=14303&b=1&st=&p=&#entry


Hope you sort it..

Buck

 

14:29:03, Application Error, Faulting application iexplore.exe, version 6.0.2900.2180,
faulting module [ntdll.dll], version [5.1.2600.2180], fault address 0x00018fea.

This is the problem that is happening derek, It started about 1 week ago and what happens is a box pops up and says that Internet explorer has a problem and will need to close, nothing else happens so I click ok and IE closes and then I restart It straight away with no problems, the strange thing is, u might not see the problem for 20 hours or 1 day or 4 days,It does not happen all the time, I have had about 6 boxes poping up telling me IE has to close in about 1 week.
The error above is the same error on all occasions.
I have not installed any applications in weeks and have installed service pack 2, about 3 weeks prior to this error happening.
I have windows xp pro installed with all updates and sp2, no other problems except this error that appears now and again.

I have 3 versions of [5.1.2600.2180], installed and all have the same time and date of installation.

If u need more info please tell me and I will help.

THE MUL

 

If it's any help..........I have 4 instances of 2 different versions of ntdll.dll on my XP Home SP2 System.

5.1.2600.2180 in win/sys 32

5.1.2600.2180 in win/serv pack files

5.1.2600.1106 in c:/i386

5.1.2600.1106 in c:/i386/sys 32

 

Here is a hijack this log, to see If u can see anything that is not right.


Logfile of HijackThis v1.98.2
Scan saved at 20:07:26, on 26/09/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\avpcc.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\avpm.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Eset\nod32krn.exe
C:\PROGRA~1\Agnitum\OUTPOS~1\outpost.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\avpcc.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MRU-Blaster\scheduler.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Main\My Documents\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.wilderssecurity.com/
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [Outpost Firewall] C:\PROGRA~1\Agnitum\OUTPOS~1\outpost.exe /waitservice
O4 - HKLM\..\Run: [AVPCC] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\avpcc.exe" /wait
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\RunOnce: [MRUBlaster] C:\Program Files\MRU-Blaster\indexcleaner.exe -CACHE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: MRU-Blaster Scheduler.lnk = C:\Program Files\MRU-Blaster\scheduler.exe
O4 - Startup: MRU-Blaster Silent Clean.lnk = C:\Program Files\MRU-Blaster\mrublaster.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Trashcan - {072F3B8A-2DA2-40e2-B841-88899F240200} - C:\Program Files\Agnitum\Outpost Firewall\TRASH.EXE (HKCU)
O9 - Extra 'Tools' menuitem: Show Trashcan - {072F3B8A-2DA2-40e2-B841-88899F240200} - C:\Program Files\Agnitum\Outpost Firewall\TRASH.EXE (HKCU)
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://E:\Resources\IntraLaunch.CAB
O16 - DPF: {CAFEEFAC-0014-0001-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_01) -
O17 - HKLM\System\CCS\Services\Tcpip\..\{E01C983A-B91B-4425-AA4E-8494B5A7FF53}: NameServer = 195.93.48.134

Many thanks for all your help.


THE MUL

 

If you want to reinstall the NTDLL.DLL you can get it here

 

I did not think u would find anything in the log, but it was worth a try.
I have studied many threads and other forums for example this one http://forums.techguy.org/ and have also posted at techguy and even there with 133,000 members, I still cant get a definate answer or complete fix, but unlike others, mine is only a minor error, only happening a few times in one week and is working ok in the last two days no errors.
I suppose I will just have to wait and see and keep looking for the answer.

Many thanks for all your help.

Your friend

THE MUL