Installing Version 11 over version 10

Discussion in 'Acronis True Image Product Line' started by Mediaman, Sep 20, 2007.

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  1. thomasjk

    thomasjk Registered Member

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    Re: Isntalling Version 11 over version 10

    And as Mustang mentioned earlier in this thread the V10 CD will not read V11 files because the archive format has changed since V10.
     
  2. al92lt1

    al92lt1 Registered Member

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    Re: Isntalling Version 11 over version 10

    I just did another experiment to disprove some of the tremendous amount of misinformation. I made an image of my C:\ drive using version 11. I then booted my computer using a version 10 CD and was able to restore the image.
    What am I missing. Could all these bugs and glitches that are posted here not apply to VISTA?
     
  3. mustang

    mustang Developer

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    Re: Isntalling Version 11 over version 10

    Alan,

    Many people are reporting the TI11 Recovery CD (a Linux based environment) will not boot on their machine. With past versions, they could try booting in safe mode (a DOS based environment) or try using BartPE (a WinPE like environment) with a TI plugin. As SloPoke pointed out, they don't have those options yet with TI11. Maybe they will be available in the future. The only other possible thing left for them to try is to use the TI10 CD and hope it works. Unfortunately, is doesn't work because of the new archive format. For those people, the only choice that remains is to put TI11 on the shelf until it is fixed.

    As you can see, this is a serious problem. I'm sorry if I offended you by trying to poke some fun at it.
     
  4. shieber

    shieber Registered Member

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    Re: Isntalling Version 11 over version 10

    I'm missing something here. Are you saying that 10 cannot restore an image made with 11 or that on some machines it won't or something else?

     
    Last edited by a moderator: Sep 23, 2007
  5. al92lt1

    al92lt1 Registered Member

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    Re: Isntalling Version 11 over version 10

    I assure you that I have restored images made with version 10 using a version11 CD. There is a lot of scary misinformation in the posts.
     
  6. techtype

    techtype Registered Member

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    Re: Isntalling Version 11 over version 10

    Alan is saying that he has restored images made by version 11 using a version 10 CD, so either he or Mustang is wrong.

    See this quote from Alan:
     
  7. al92lt1

    al92lt1 Registered Member

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    Re: Isntalling Version 11 over version 10

    So far the only thing that I found to be accurate in this thread is that there is no SAFE MODE on the new True Image Boot CD. I have tested every other claim and they are false and misleading. I repeat: Images created with version 11 can be restored with a boot CD created with version 10.
     
  8. mustang

    mustang Developer

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    Re: Isntalling Version 11 over version 10

    I've just conducted three more test backups with TI11. The results for all three tests were the same. To be clear, I'm using TI11 build 8027 and the TI10 Recovery CD from build 4942.

    1. Backup with TI11 running under Windows XP. Boot with the TI10 CD. TI10 can not read the backup.

    2. Backup with TI11 running under Vista. Boot with the TI10 CD. TI10 can not read the backup.

    3. Boot with TI11 CD and backup C: of a Vista system. Boot with the TI10 CD. TI10 can not read the backup.

    I stand by my statements. I find it very hard to believe there could be any machine specific phenomenon at play here.
     
  9. Xpilot

    Xpilot Registered Member

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    Re: Isntalling Version 11 over version 10

    Alan scher did install TI 11 over the top of TI 10 perhaps that is where the anomaly crept in ?

    Xpilot
     
  10. MudCrab

    MudCrab Imaging Specialist

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    Re: Isntalling Version 11 over version 10

    To post my own non-extensive results...

    I'm also using TI 10, build 4,942 and TI 11, build 8,027.

    In my attempts to even just select a TI 11 image using TI 10, TI 10 just crashes.

    From the Safe Mode, just clicking on the TI 11 image crashes the program.
    From the Full Mode, just clicking on the TI 11 image locks up the program (reset required).
    From the BartPE Mode, just clicking on the TI 11 image makes TI 10 close. I assume it is just terminating, but no error is displayed.

    These results were the same for trying to Validate or Restore.
     
  11. mustang

    mustang Developer

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    Re: Isntalling Version 11 over version 10

    @MudCrab,

    Wow, that's very interesting. That would suggest something machine specific could be at play here. For me, there is no crash. It just tells me the selected file is not a True Image Archive.
     
  12. al92lt1

    al92lt1 Registered Member

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    Re: Isntalling Version 11 over version 10

    Remember, I'm using VISTA-could that be it?
     
  13. mustang

    mustang Developer

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    Re: Isntalling Version 11 over version 10

    Alan,

    No. Both my tests 2. and 3. from post #33 were on a Vista system. Your previous comment about using a Vista system is why I did these tests.

    How did you create your TI11 backup? Were you running under Vista or booted to the TI11 CD? What version of TI11 are you using? Could it be a beta version with a build number lower than 8027?
     
  14. MudCrab

    MudCrab Imaging Specialist

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    Re: Isntalling Version 11 over version 10

    mustang,

    I ran some more tests on my new Vista computer. The results were the same with the following exceptions:

    Booted to TI 10 Safe Mode CD: selecting TI 11 image showed the message that it was not a TI image archive file. Then clicking to another file (caused black screen with blinking text cusor) or the Next button (rebooted back to the Acronis menu) caused a crash.

    Running TI 10 in Vista: TI 10 reports the TI 11 image file is not a valid TI image file and did not crash.
     
  15. al92lt1

    al92lt1 Registered Member

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    Re: Isntalling Version 11 over version 10

    My TI 11 backup was made under Windows.
     
  16. Kritker

    Kritker Registered Member

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    Last edited: Sep 23, 2007
  17. MudCrab

    MudCrab Imaging Specialist

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    Re: Isntalling Version 11 over version 10

    I sent a support request for the Safe Mode and BartPE plugin for TI 11 late Friday morning and received the email back with the download links on Saturday night. Hopefully, others will get a response that quick.
     
  18. shieber

    shieber Registered Member

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    Re: Isntalling Version 11 over version 10

    Weird. I'm not doubting your findings at all.

    When Tech support learned that ATI 11 boot cd couldn't see my RAID, they advised me to use the ATI 10 Boot CD. So, they're expecting it to be able to restore ATI 11.

     
  19. shieber

    shieber Registered Member

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    Re: Isntalling Version 11 over version 10

    Actually, they could both be right. It wouldn't be thing that works on some setups and not others. I suspect Mustang's PC is not so special that he is the only one for whom this occurs.

     
  20. creeping.death

    creeping.death Registered Member

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    Re: Isntalling Version 11 over version 10

    I can't recommend installing version 11.0 over 10.0. After reading that in the
    Acronis FAQ, I installed the True Image 11.0 upgrade version over the latest build of True Image 10.0.
    After rebooting and starting the program, I got an error message, that there was no valid serial number found. So I had to uninstall TI to just install the same version again. This time I had to enter both keys, for the old and the new version.
     
  21. ChicknDip

    ChicknDip Registered Member

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    Re: Isntalling Version 11 over version 10

    Can't we just conclude that bugs present in TI10 are still present in TI11, and some usable options from TI10 have vanished for no reason meant to be public ?

    Why upgrade ? THAT'S the question ! :blink:
     
  22. bulldog356

    bulldog356 Registered Member

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    Re: Isntalling Version 11 over version 10

    Whoa! Wait a minute...

    Am I to understand that the recovery CD made by TI11 is no longer bootable? Please tell me I got it wrong...
     
  23. thomasjk

    thomasjk Registered Member

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    Re: Isntalling Version 11 over version 10

    Yes you have it wrong. The TI11 cd is bootable. What has changed is the TI11 arcives have a different structure and can't be read by a TI10 CD per Mustang.
     
  24. CorkyG

    CorkyG Registered Member

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    Re: Isntalling Version 11 over version 10

    I have always uninstalled the previous version before installing the new one. I have always found it a PITA. The worst PITA is that the serial key still does not paste into the space provided. (Right click and nothing happens.) I still had to type in BOTH the TI 11 key and the TI 10 key. That is 50 chances for a typo! :)

    As for Safe Mode and Bart PE - I have never needed either one. Version 11 rocks!
     
  25. MudCrab

    MudCrab Imaging Specialist

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    Re: Isntalling Version 11 over version 10

    Use Ctrl-V to paste the key. I do it all the time. I don't want to type those long things...
     
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