installing issues

i have just downloaded and purchased nod32 av.
on installing i get error message insufficient priviliges to modify this file.
so i am stalled. i have the password and username sent by eset and used that.
how can i start installing this program?
kevin

 

I assume you are using Windows Vista or Windows 7 ?

If so, right-click on the installer and select install as administrator.

 

i am using windows xp

 

i am not a tech head and will need to be walked through any processes.
i have used trial version in the past and had no issue with installing. Just started install and forget it.
kevin

 

Do you have other current anti-virus installed ? If yes, what is it ?
List whatever other third-party security related software you may have installed. Are you running as the admininstator of the PC or are you on a limited account ?

 

I had avira but just deleted it.
at the moment i have no av running as far as i am aware.
i use windows fire wall.
i am not using administrator log on i have unlimited use on pc.
kevin

 

in safe mode i think i can log on as administrator
kevin

 

You cannot install NOD32 in safe mode.
I suggest you submit an Issue Ticket to ESET.

Instructions as to how to completely uninstall Avira

 

thanks i'll do that now.
kevin