installing acronis agent on mandriva 2009

Discussion in 'Acronis True Image Product Line' started by hardis, Apr 8, 2009.

Thread Status:
Not open for further replies.
  1. hardis

    hardis Registered Member

    Joined:
    Apr 8, 2009
    Posts:
    2
    hi, i' ve got a problem when i try to install the acronis agent on a linux mandriva 2k9 i686.
    The installer need the snapapi modules.
    I 've read the READ.ME and try to compile this modules but i've got an error.
    I search in this forum and i found an solution with a newer version of snapapi.

    I see that we can obtain this newer version via pm.
    Can someone can help me?
    thank by advance.

    this is the log of the build and the /etc/issue
    Mandriva Linux release 2009.0 (Official) for i586
    Kernel 2.6.27-server-0.rc8.2mnb on a 4-processor i686 / \l

    dkms build -m snapapi26 -v 0.7.29
    >>Preparing kernel 2.6.27-server-0.rc8.2mnb for module build:
    >>(This is not compiling a kernel, just preparing kernel symbols)
    >>Storing current .config to be restored when complete
    >>using presented .config
    >>make oldconfig....
    >>make prepare....
    >>Building module:
    >>cleaning build area....
    >>make KERNELRELEASE=2.6.27-server-0.rc8.2mnb -C /lib/modules/2.6.27-server-0.rc8.2mnb/build SUBDIRS=/var/lib/dkms/snapapi26/0.7.29/build modules....(bad exit status: 2)
    >>Error! Bad return status for module build on kernel: 2.6.27-server-0.rc8.2mnb (i586)
    >>Consult the make.log in the build directory
    >>/var/lib/dkms/snapapi26/0.7.29/build/ for more information.

    and the /var/lib/dkms/snapapi26/0.7.29/build/make.log file:

    DKMS make.log for snapapi26-0.7.29 for kernel 2.6.27-server-0.rc8.2mnb (i586)
    mer. avril 8 11:02:22 CEST 2009
    make: entrant dans le répertoire « /usr/src/linux-2.6.27-0.rc8.2mnb »

    WARNING: Symbol version dump /usr/src/linux-2.6.27-0.rc8.2mnb/Module.symvers
    is missing; modules will have no dependencies and modversions.

    CC [M] /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.o
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:607:34: erreur: la macro « bio_io_error » a r eçu 2 arguments, mais elle n'en prend que 1
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: In function ‘make_original_request’:
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:607: erreur: ‘bio_io_error’ undeclared (first use in this function)
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:607: erreur: (Each undeclared identifier is r eported only once
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:607: erreur: for each function it appears in. )
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: In function ‘submit_pending_request’:
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:1193: attention : assignment from incompatibl e pointer type
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: In function ‘sa_cache_block’:
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:1289: attention : assignment from incompatibl e pointer type
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: In function ‘snapapi_make_request’:
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:1528: erreur: too many arguments to function ‘bio_endio’
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: In function ‘session_devinfo’:
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:1870: erreur: ‘struct hd_struct’ has no membe r named ‘ios’
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:1871: erreur: ‘struct hd_struct’ has no membe r named ‘sectors’
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:1872: erreur: ‘struct hd_struct’ has no membe r named ‘ios’
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:1873: erreur: ‘struct hd_struct’ has no membe r named ‘sectors’
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: In function ‘bread_submit_bios’:
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:2034: attention : assignment from incompatibl e pointer type
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: In function ‘snapapi_vm_nopage’:
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:2981: erreur: ‘NOPAGE_SIGBUS’ undeclared (fir st use in this function)
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: Hors de toute fonction :
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:3222: erreur: unknown field ‘nopage’ specifie d in initializer
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:3222: attention : initialization from incompa tible pointer type
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c: In function ‘snapapi_init’:
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:3294: erreur: implicit declaration of functio n ‘find_task_by_pid’
    /var/lib/dkms/snapapi26/0.7.29/build/snapapi26.c:3294: attention : assignment makes pointer fr om integer without a cast
    make[1]: *** [/var/lib/dkms/snapapi26/0.7.29/build/snapapi26.o] Erreur 1
    make: *** [_module_/var/lib/dkms/snapapi26/0.7.29/build] Erreur 2
    make: quittant le répertoire « /usr/src/linux-2.6.27-0.rc8.2mnb »
     
  2. hardis

    hardis Registered Member

    Joined:
    Apr 8, 2009
    Posts:
    2
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello hardis,

    Thank you for your interesting in Acronis True Image

    I have sent you requested files with instructions via PM.

    Best regards,
    --
    Dmitry Nikolaev
     
  4. WalldoH

    WalldoH Registered Member

    Joined:
    Apr 17, 2009
    Posts:
    2
    Hi,

    While installing the german Trial Version of TrueImageServerEcho for Linux I got an registrationserver access error. Then I found some information about a different software to be sent via PM.

    I downloaded the int. version and tried to install. Looks better, but....
    now I get the snapapi error. compilation fails.
    Maybe it's a problem of my OS SLES10.2 64Bit ?

    Can someone help ?

    Thanks in advance
    Horst
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Horst

    Thank you for using Acronis Corporate Products

    Please download the updated SnapAPI module and recompile it.The appropriate article is available in our Knowledge base here

    Thank you.

    --
    Oleg Lee
     
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.