I just read the thread https://www.wilderssecurity.com/showthread.php?t=53858&highlight=install which describes a failure I had yesterday trying to install LNS because a driver couldn't be installed. I had previously used zonealarm which I had uninstalled normally and then unistalled with Total Uninstall for thoroughness. It sounds like there is something lethal about combining Zonealarm and Total Unistall and my registry is now damaged. During the install attempt windows internet connection firewall may have been active but should that be a problem?
I’d first try Installing ZoneAlarm back in, and re-boot and uninstall through its own uninstaller and not bother using Total Uninstall anymore when it comes to software firewalls or even AV systems.
Did you use Total Uninstall to uninstall LNS? If you did, you'll have to re-install your operating system. Frederic duplicated the problem after we discussed it and the solution was a re-install.
Hi edq, FYI, in case of you want to try it, a manual uninstallation of za is available here: http://nh2.nohold.net/noHoldCust25/Prod_1/Articles55646/CompleteUninstallNonNT.html (hope the page is still accurate) Do you confirm that in the Windows configuration you no longer see TCP/IP attached to the network adapters ? If yes, you need to try a restauration of your system (hope you have a restauration point) otherwise probably you will need to reinstall Windows (except if finally someone knows a solution to fix this kind of network misconfiguration). Phant0m suggestion is also a good one, to be tried first. Frederic.
Here are the basics, use of Total Uninstall for instance, Total Uninstall design to delete, and that is just fine but when it comes to deleting from certain registry resources that is bad, especially with software like Look ‘n’ Stop which embeds itself to certain registry resources, and the only appropriate way to uninstall the software is through the use of its own uninstaller which not only deletes its stuff but adds/places necessary pointers back. The use of Total Uninstall and other alike SHOULD NOT be used with software like most firewalls and AV systems. Correction; There is a good chance that re-installing ZA in this instance which you uninstalled using Total Uninstall "may" fix the problem...
I did actually use the zonealarm uninstall before using Total Uninstall. This is how I usually uninstall software on my computer and I have done it with other firewalls in the past without any apparent problems. This is the sequence of events: 1) normal unistall of zonealarm. 2) uninstall with Total Unistall 3) Tried and failed to install LNS; the driver would not install. I did nevertheless reboot the computer but LNS would not function. 4) Did a normal uninstall of LNS using its unistaller and then used Total Uninstall. 5) Installed Kerio instead without any apparent problems. Decided to go back to zonealarm because Kerio failed a test. 6) Did a normal unistall of Kerio and then used Total Uninstall which was unable to delete some registry keys. I delete them manually. 7) Just for the heck of it, I try to install LNS again with the same problem occurring. Again I unistall it (this time before rebooting) using the LNS unistaller and then with Total Unistall. Installed zonealarm. I wonder if this problem happens with Ashampoo uninstaller? I am not sure how to check if the TCP/IP is attached to the network adapters. I went to network adapters in the device manger and I do indeed have this error message: "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)". The troubleshooter is telling me to reinstall the drivers. What are the consequences of not fixing this problem? I can still browse the internet. A tech support person once had me rebuild the TCP/IP stack. Would that have any effect? thanks, Edward
In this case the registry resources are mixed up, and of course saying you have missing driver. If you would have done Registry Snapshot, and restored it, that problem would have been fixed.
Phant0m, are you talking about Registry Watch 3.0.03? I tried ERUNT before and it didn't work so well for me. Do you have total trust in Registry Watch?
Backing up the registry with ERUNT ---------------------------------- Note: To ensure proper operation of ERUNT, you should be logged in as a system administrator. Start ERUNT, confirm the Welcome message. Type in the name of a restore folder where the backed up registry files should be saved, or click "..." to browse your computer's drives and select a folder. You can also simply leave the default, which is a folder named ERDNT inside your Windows folder, the advantage being that you have access to this folder from the Windows Recovery Console in case Windows does not boot anymore. Note that in the folder edit field, ERUNT by default appends a folder named the current date to the restore folder, which allows you to keep as many registry backups as you wish in the same restore folder, separated into the different creation dates. This feature, as well as the appearance of the date string, can be configured via the ERUNT.INI file, described later in this document. If you want the registry backup to be created directly in the folder you select, you can also simply remove the date from the folder edit field before clicking "OK". Next, select the backup options: - System registry: The current system registry, usually consisting of the files DEFAULT, SAM, SECURITY, SOFTWARE, and SYSTEM. - Current user registy: The registry files for the currently logged-on user, usually NTUSER.DAT and USRCLASS.DAT. - Other open user registries: Sometimes Windows has a few other user registries in memory. Examples for this are "generic" registries, i.e. for user "EVERYONE", or registries of other users if you use Fast Task Switching in Windows XP. Check this option to backup all these additional user registries (if found) as well. Click "OK" and wait until the backup process is complete. (Note that depending on your system configuration this may take some time, and that the first bar is NOT a progress bar, just an indicator that the program is still running.) The ERDNT program for later restoration of the registry is automatically copied to the restore folder. (Technical information: ERUNT saves only registry files which are in use by the system. It obtains information about these files from registry key HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\ hivelist. Registry hives not listed there, for example those of other users of the computer, cannot be saved by ERUNT.)
Phant0m, can you recommend a program that will back up and take a snapshot of the entire registry? I had a problem restoring my registry with ERUNT.
I always have been using WinRescue, in my line of work, It is necessary for the use of a utility like this one... Official Homepage: http://superwin.com/findex.htm sadly, it is not freeware...
Doesn't system restore back up the registry? Most registry cleaners will have a backup feature, although it might be the kind of incomplete backup performed by erunt.
