Install failuire

Please help,
I have made many attempts to install Spyblaster 3.3 without success.
I get a box offering me three choices-retry,ignore,and abort.
If i choose ignore because of the failure to complete the installation, the 3.3 does not load, It reverts back to 3.2. The above box also states that there is a Code 5 failure

 

Hi askfrank.

Welcome to Wilders.

Take a look here,

http://www.javacoolsoftware.info/kb/idx/14/049/article/?pt_sid=0148d1eeb596c90b9c32937143e21937

See if it helps.


snowbound

 

Are you referring to SpywareBlaster (from Javacool) or is this a different application all together?

If you are updating from 3.2 to 3.3, you need to completely remove the 3.2 by uninstalling it (Add/Remove Programs) and delete the program folder (c:\Program Files\SpywareBlaster)

Then run the install.

This is what I had to do anyway...

 

Thank you , i will try out your ideas

 

THANK YOU again the uninstall method did the trick

 

Glad it worked for you!