Incorrect license expiration

Discussion in 'ESET NOD32 Antivirus' started by fredra, Aug 12, 2008.

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  1. fredra

    fredra Registered Member

    Joined:
    Jul 25, 2004
    Posts:
    366
    Hi
    I hope someone from ESET can rectify this problem.
    I bought a renewal for 2 yrs today, for ESET NOD32 Antivirus V3, as my existing NOD32 is due to expire in 5 days.
    I received the email with the username and password, together with the notification that "you are hereby granted a license to use ESET NOD32 Antivirus on 1 computer(s) until 08/12/2010.
    When I input both username and password (copy & paste) into the existing 3.0, it states that my license expires on 02/20/2009.
    That is 6 months less than what I paid for OR what the email stated.
    Something is wrong, when I am reduced by 6 months on a 2 year renewal. o_O
    Thanks
    Cheers
     
    fredra, Aug 12, 2008
    #1
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    It takes about 1-3 days for the expiration date to update.
     
    Marcos, Aug 13, 2008
    #2
  3. fredra

    fredra Registered Member

    Joined:
    Jul 25, 2004
    Posts:
    366
    @Marcos
    I will keep that in mind and check within the specified timeframe.;)
    Thanks
    Cheers :)
     
    fredra, Aug 13, 2008
    #3
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