IMON won't start

Because ESET can't help me any further i ask my question here.
When i try to start IMON i get the following message.
[error occured while registering internet protection].
Only these processes are running.

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Downloads\hijackthis.exe

So if anyone has any solution for this problem i like to here it so i start using
NOD again.

 

Hi, RONJOR

The only AV that was on my system was NOD32 i have it running for about
2 years. 2 weeks ago i notice that IMON was no longer running so i try to start it with that error message as a result.
I also unistalled and reinstalled it, even removing the ESET directory.
The same error keeps comming back.

 

Hi, RONJOR

Tried the lspfix but the problem remain with the same error message.

 

While we wait for an Eset Mod to come along, can you please send an email to support@nod32.com and place a link to this thread. If you do not hear from Eset within 3 days (allows for weekends), please advise us here...

We would appreciate if you could keep us in the loop with your progress, as we all learn this way…

Cheers

 

Hi Blackspear,

I have already had contact with support and they were not able to help me.

 

Who were you dealing with there?

I've sent an email asking for further assistance with this matter.



In the meantime, can you try the following one more time:

Download a FRESH copy of Nod32 from www.nod32.com

Uninstall your current version.

Remove the Eset Folder from C Drive> Program Files.

Clean the Registry

Install the FRESH copy of Nod32 that you downloaded above, using DEFAULT settings.

Let us know how you go…

Cheers

 

Hello tfarctlov,

I've just trawled through all the emails that have come to support@eset.com, support@eset.sk, support@nod32.com & support@nod32.sk in the last 2 weeks and I can't find an unresolved issue regarding IMON not starting. (We don't directly pick up email to support@eset.us).

Can you tell me where you sent the email before and can you also send it again to one of the above addresses (not the US one).

Having said that, I would follow Blackspear's good advice in the previous post first.

Bandicoot.
Eset Support.

 

Hi Blackspear,

I was dealing with Mark.
I have downloaded a fresh copy of Nod32
Uninstalled the curent version
Removed the ESET folder
Cleaned the registry of all Nod32 related keys
Installed the fresh copy od Nod32.
I can not install in default mode because Imon is installed also when i try this i get error 121 so i have to install in expertmode and disable the Imon scanner.
And then we have the same problem.

Hi Bandicoot,
i have send the mail to support@nod32.com

 

And why don't you want IMON installed?

 

I want the imon scanner to be installed but when i install in default mode the nod32 installer give me error 121 and terminate.
When i install in expertmode i can disable the imon scanner so nod32 can install without the 121 error. Then i manualy can start the imon scanner but with this error [error occured while registering internet protection]

 

Can you please download and run belarc advisor from here:

http://www.belarc.com/free_download.html

and post the log here. MAKE SURE that you edit out your Windows XP Reg Key BEFORE posting.

Cheers

 

Ok here is the belarc log.

Computer Profile Summary
Computer Name:
Profile Date: woensdag 12 januari 2005 22:09:50
Advisor Version: 6.1f
Windows Logon:


Click here for Belarc's PC Management products, for large and small
companies.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) MICRO-STAR INC.
MS-6758 00C
Processor a Main Circuit Board b
2,93 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: MICRO-STAR INC. MS-6758
00C
Bus Clock: 210 megahertz
BIOS: American Megatrends Inc. V2.0 02/06/2004
Drives Memory Modules c,d
577,89 Gigabytes Usable Hard Drive Capacity
192,91 Gigabytes Hard Drive Free Space

AXV CD/DVD-ROM SCSI CdRom Device [CD-ROM drive]
LITE-ON DVDRW SOHW-812S [CD-ROM drive]
LITE-ON LTR-52327S [CD-ROM drive]
Diskettestation

[Hard drive] (250,06 GB) -- drive 2, s/n
, SMART Status: Healthy
[Hard drive] (81,96 GB) -- drive 0, s/n , rev
, SMART Status: Healthy
[Hard drive] (245,88 GB) -- drive 1 1024 Megabytes
Installed Memory

Slot '0' has 512 MB
Slot '1' is Empty
Slot '2' has 512 MB
Slot '3' is Empty
Local Drive Volumes

c: (on drive 1)43,10 GB22,44 GB free
d: (on drive 2)250,06 GB151,80 GB free
e: (on drive 1)202,78 GB11,51 GB free
f: (on drive 0)81,96 GB7,16 GB free

Network Drives
None detected
Users Printers
local user accountslast logon
Administrator27-12-2004 23:51:57(admin)
12-1-2005 21:37:43(admin)
local system accounts
ASPNETnever
Gastnever
HelpAssistantnever



Marks a disabled account; Marks a locked account Adobe
PDF Converteron Mijn documenten\*.pdf
FinePrint 2000on FPR4:
hp deskjet 980c serieson LPT1:
Microsoft Office Document Image Writer Driveron Microsoft
Document Imaging Writer Port:

Controllers Display
Standaarddiskettestationcontroller
Intel(R) 82801EB Ultra ATA Storage Controllers
Primair IDE-kanaal [Controller]
Secundair IDE-kanaal [Controller] RADEON 9800 PRO [Display adapter]
RADEON 9800 PRO - Secondary [Display adapter]
Iiyama A201HT VisionMaster Pro 510 [Monitor] (19,7"vis, december
1999)
Bus Adapters Multimedia
A347SCSI SCSI Controller
Intel(R) 82801ER SATA RAID Controller
WinXP Promise SATA378 (tm) IDE Controller
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Standard Enhanced PCI naar USB-hostcontroller Hercules (R) Game Port
Hercules Game Theater(tm) XP 7.1
Hercules Game Theater(tm) XP 7.1 WDM Interface
Unimodem Full-Duplex-audioapparaat
Communications Other Devices
Conexant HCF V90 Data Fax RTAD USB Modem
1394-netwerkkaart
Intel(R) PRO/1000 CT Network Connection
Network Card MAC Address:
Network IP Address: / 24 VIA OHCI Compliant IEEE 1394
Host Controller
Acronis TrueImage Backup Archive Explorer
HID-compliant apparaat
USB-HID
Standaardtoetsenbord (101/102 toetsen) of Microsoft Natural
PS/2-toetsenbord [Keyboard]
HID-compliant Cordless Mouse
Generic USB Hub
Generic USB Hub
USB-hoofdhub
USB-hoofdhub
USB-hoofdhub
USB-hoofdhub
USB-hoofdhub
Virus Protection
No details available
Installed Microsoft Hotfixes [Back to Top]
.NETFramework
1.1
S867460 (details...)
DataAccess
Q823718 on 20-8-2003 (details...)
Q832483 on 13-1-2004 (details...)
KB870669 (details...)
Internet Explorer
SP2 (SP2)
Windows Media Player
WM817787 (details...)
WM819639 (details...)
WM828026 (details...)
Windows Media Player (continued)
SP0
Q828026 on 4-10-2003 (details...)
Windows XP
SP2
KB811113[SP] on 27-9-2004 (details...)
SP3
KB834707 on 12-10-2004 (details...)
KB873339 on 14-12-2004 (details...)
KB885835 on 14-12-2004 (details...)
KB885836 on 14-12-2004 (details...)
KB886185 on 14-12-2004 (details...)
KB890175 on 11-1-2005 (details...)



Click here to see all available Microsoft security hotfixes for this
computer.

Marks a HotFix that verifies correctly
Marks a HotFix that fails verification
(note that failing hotfixes need to be reinstalled)
Unmarked HotFixes lack the data to allow verification

Software Licenses [Back to Top]

Adobe - Acrobat Distiller
Adobe - Adobe Acrobat
Adobe - Photoshop
Adobe Systems - Adobe Acrobat 6.0.1 Professional
Adobe Systems Incorporated - Adobe Encore DVD
Adobe Systems, Inc. - Adobe Photoshop
Ahead - Nero Fast CD-Burning
Plug-in
Belarc - Advisor42201a1c
cFos Software GmbH, Bonn - cFosSpeed v1.09
Electric Rain - Swift
Electric Rain - Swift
Electric Rain - Swift
MastrEd15 - WindowsZONE-ZONE-ZONE-ZONE-ZONE
MastrEd15 - Windows NTZONE-ZONE-ZONE-ZONE-ZONE
Microsoft - Internet Explorer
Microsoft - MediaPlayer
Microsoft - Office Professional Editie
Microsoft - WebFldrs
Microsoft - Windows XP Home Edition
Ulead Systems, Inc. - Ulead DVD Workshop


Software Versions [Back to Top]
3ivx.com - 3ivx D4 4.5.1 Pro Version 4, 5, 1, 30 *
ABBYY (BIT Software) - FineReader Version 7.0.0.509 *
Acronis - Installation Version 9,0,0,1024 *
Acronis - Rescue Media Builder Version 9,0,0,508 *
Acronis PartitionExpert Version 9,0,0,508 *
Acronis Scheduler 2 Version 1,0,0,51 *
Acronis Scheduler Helper Version 1,0,0,51 *
Acronis True Image Version 8,0,0,764 *
AcroTray - Adobe Acrobat Distiller helper application. Version
6.0.1. *
Adm! - Stream SubText Player Version 2.01.0013 *
Adm! - Stream SubText Version 2.01.0013 *
Adobe Acrobat Version 6.0.2. *
Adobe Encore DVD Version 1.5.0. *
Adobe ImageReady (tm) 7.0 Version 7.0 *
Adobe Photoshop Version 7.0 *
Adobe Premiere Pro Version 7, 0, 0, 0 *
Adobe Systems Incorporated. - Acrobat Distiller for Windows Version
6.0.1. *
Adobe Systems, Inc. Adobe Gamma Loader Version 1, 0, 0, 1 *
Ahead software - NeroMediaPlayer Version 1, 4, 0, 21 *
Ahead Software AG - Cover Designer Version 2, 3, 0, 6 *
Ahead Software AG - InfoTool Application Version 2, 2, 1, 0 *
Ahead Software AG - Nero BackItUp Version 1, 2, 0, 15 *
Ahead Software AG - Nero Burning ROM Version 6, 3, 1, 15 *
Ahead Software AG - Nero CD - DVD Speed Version 3, 0, 1, 0 *
Ahead Software AG - Nero DriveSpeed Version 2, 0, 2, 0 *
Ahead Software AG - Nero ImageDrive Version 2, 27, 0, 4 *
Ahead Software AG - Nero Recode 2 Version 2, 0, 0, 18 *
Ahead software AG - Nero ShowTime Version 1, 5, 0, 26 *
Ahead Software AG - Nero SoundTrax Version 1, 0, 0, 28 *
Ahead Software AG - Nero StartSmart Version 1, 0, 1, 18 *
Ahead Software AG - Nero Wave Editor DLL Version 2, 0, 0, 32 *
Ahead Software AG - NeroVision Version 2,1,2,12 *
Ahead Software Gmbh NeroCheck Version 1, 0, 0, 2 *
Albert L Faber - CDex Application Version 1.51 *
Alcohol 120% Version 1.4 *
Alcohol Soft Development Team Version 1.4 *
Alexander Roshal - WinRAR archiver Version 3.41.0.0 *
All Media Fixer *
Almico Software (www.almico.com) - SpeedFan Version 4.17 *
Amaze Soft - FlashGet Version 1, 5, 0, 0 *
AMS - FAST Defrag 2 Professional Version 2.25 *
Architag XRay XML Editor Version 0.09.0011 *
Arturia - CS-80V Version 1.1 *
Arturia - Moog Modular V 2 Version 1.0 *
ATI External Event Utility for WindowsNT and Windows9X Version
6.14. *
ATI Overclocking Utility Version 0, 0, 20, 0 *
ATI Smart Version 5.13.0021 *
ATI Technologies Inc. - Catalyst Control Centre Version 1.0.1796.591
*
AVIPreview Version 0, 0, 0, 1a *
Belarc, Inc. - BelManage Client Version 6.1f *
Bitrate Calculator *
BlindWrite Profiler *
BST - BSPlayer Pro v1.0 Version 1.0.0.0 *
C-Script Editor Version 1, 0, 0, 1 *
Canopus ProCoder 2 Version 2.01.30.0 *
cFosSpeed Service Version 1.09.926 *
cFosSpeed Window Version 1.09.926 *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
Command Line Shorten *
Communicatiesysteem Microsoft(R) MSN (R) Version 6.10.0016.1624 *
Conitec - MED Version 6.13 *
Conitec Datensysteme - WED Version 6.11 *
Decoder Configuration *
DiamondCS - ProcessGuard User Alerting Application v3.100 *
DiamondCS - ProcessGuard v3.100 *
DiamondCS Usermode Aspect v3.100 *
DivX Player *
DivXNetworks, Inc. - DivX EKG Version 1.0.0.0 *
DivXNetworks, Inc. - DivX® Codec for Windows Version 5, 1, 1, 1019 *

Download Driver *
Easeweb EProjector Version 1, 0, 0, 1 *
Elaborate Bytes AG - CloneDVD Version 2, 0, 0, 0 *
Elaborate Bytes CloneDVD Version 2, 0, 7, 3 *
Electric Rain, Inc. - Swift 3D Application Version 3.00.186 *
Electric Rain, Inc. - Swift 3D Application Version 4.00.384 *
EReg Application Version 3, 0, 0, 0 *
Executive Software International, Inc. - Diskeeper (TM) Disk
Defragmenter Version 9.0.515.0 *
EZB Systems, Inc. - UltraISO V7.2 ME Version 7.2 ME *
FileMaker Pro Version 7.0v1 (02-10-2004) *
FinePrint 2000 Version 4.80 *
Fix Codecs Setup *
FourCC Code Changer *
Fusion - CDCheck Version 3.1 *
FusionReg Application Version 1, 0, 0, 1 *
Futuremark Corporation - 3DMark05 Version 1.0.0.0 *
Gabest - Media Player Classic Version 6, 4, 8, 2 *
Gabest - submux Application Version 2, 0, 23, 0 *
Gabest - Subresync Version 2, 0, 23, 0 *
GIANT AntiSpyware Service Version 1.00.0346 *
GIANT AntiSpyware Version 1.00.0299 *
GP Software - Directory Opus Version 8, 0, 1, 1 *
GP Software Directory Opus 8 Version 8, 0, 0, 0 *
GSpot Codec Information Appliance Version 2, 5, 2, 1 *
Hewlett-Packard - HP PrecisionScan scanning software Version 2.02 *
Hewlett-Packard - HP ScanJet Copier Utility Version 2.4 *
Hewlett-Packard - TESTSCAN Application Version 1.0 *
Hewlett-Packard Company - HP Printer Assistant Version 2.1.98 *
Hewlett-Packard HPSJBMGR Version 1.22 *
HGTXPEI *
HP DeskJet Version 2,80,0,0 *
HP Lamp *
Hummingbird Communications, Ltd. - Common Ground ProViewer Version
3.0.1.093 *
Indigo Rose Corporation - Setup Factory 6.0 Runtime Module Version
6.0.1.0 *
Indigo Rose Corporation - TrueUpdate Client Version 1.0.0.8 *
Inno Setup Version 51.13.0.0 *
InstallDriver Module Version 7.07 *
InstallDriver Module Version 8.00 *
InstallShield® unInstaller Version 5.10.146.0 *
Intel Corporation - IAA RAID Event Monitor Version 4.0.0.6211 *
Intel IAANTmon Version 4.0.0.6211 *
Intel(R) Storage Utility Version 4.0.0.6211 *
InterActual Player Version 2.06.09.1204 *
InterActual Technologies, Inc. - ITIUninstaller Version 2.04.08.0129
*
International Software Systems Solutions - STOPzilla NT Service
Version 3, 2, 1, 0 *
International Software Systems Solutions - STOPzilla Uninstall
Version 3, 1, 2, 0 *
International Software Systems Solutions - STOPzilla! Application
Version 3, 2, 5, 2 *
InterVideo Inc. - WinDVD Application Version 6.0 *
iolo technologies, LLC - System Mechanic ® Version 5.0.3.0 *
jetAudio - jetCast Version 1.0.0.1108 *
jetaudio jcServer Version 1, 0, 0, 1 *
jetAudio Version 6, 0, 0, 0 *
JetAudio, Inc. - Audio Mixing Recorder Version 1, 0, 0, 1 *
JetAudio, Inc. - jetChatExe Application Version 1.0.0.1108 *
JetAudio, Inc. - JetLyric Version 2, 0, 0, 0 *
JetAudio, Inc. - JetTrim Application Version 1, 0, 0, 0 *
Jordan Russell - Inno Setup Uninstaller Version 51.6.0.0 *
jv16 PowerTools Version 1.0.0.0 * K-Dat Version 1.2.0.0 *
Logitech WingMan Software Version 4.25.163 *
Macecraft Software - RegSupreme Version 1.1 *
Macromedia Dreamweaver MX 2004 Version 7.0.2052 *
Macromedia Extension Manager Version 1.6.062 *
Macromedia Flash Version 7, 0, 0, 470 *
Macromedia FreeHand MX Version 11.0.1 *
Macromedia Inc. - Fireworks Version 7.0 *
Macromedia, Inc. - Shockwave Flash Version 7,0,14,0 *
Macrovision Corporation - InstallShield (R) Version 10.50 *
Massive Development GmbH - AquaMark Version 3.00 *
Microsoft (R) .NET Framework Version 1.1.4322.2032 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Application Error Reporting Version 11.0.5515 *
Microsoft Clip Organizer Version 11.0.5510 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - Messenger Version 4.7.3000 *
Microsoft Corporation - Office Source Engine Version 11.0.5525 *
Microsoft Corporation - Windows Installer - Unicode Version
3.0.3790.2180 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Office 2003 Version 11.0.5614 *
Microsoft Office Document Imaging Version 11.0.1897.0 *
Microsoft Office InfoPath Version 11.0.5531 *
Microsoft Office Picture Manager Version 11.0.5510 *
Microsoft Office-wizard Mijn instellingen opslaan/Profiel Version
11.0.5510 *
Microsoft SQL Server Version 8.00.760 *
Microsoft(R) Windows Media Player Version 10.00.00.3646 *
Microsoft® Windows(TM) Shell PowerToys Version 96.02.06 *
MindVision Software - Installer VISE Version 3.6.0 *
NetObjects Fusion Version 8.00.0000.5030 *
Pegasys Inc. - TMPGEnc 3.0 XPress Version 3.0 *
Pinnacle Systems - Pixie5 Version 5, 2, 0, 54 *
PNXMANGR Application Version 1, 0, 0, 1 *
Polybytes®, Inc. - PolyView® Version 4, 2, 2, 0 *
Qurb Update Version 2.1.213.4 *
Qurb, Inc. - QOELoader Application Version 2.1.213.4 *
ROUTE 66 Route 2005 Version 4, 0, 0, 0 *
Roxio - DiscCopier Executable Version 7.1.0.189 *
Roxio - Drag-to-Disc Version 7.1.0.189 *
Roxio - Label Creator Version 7.1.0.189 *
Roxio Capture Version 7.1.0.189 *
Roxio Creator Classic Version 7.1.0.189 *
Roxio Easy Media Creator 7 Version 7.1.0.189 *
Roxio Player Version 7.1.0.189 *
Roxio Retrieve Version 7.1.0.189 *
Roxio, Inc. - Media Manager Version 7.1.0.189 *
Roxio, Inc. - StoryBoard Version 7.1.0.189 *
sf2sony Version 2.0 (Build 183) *
Shorten *
SiSoftware Sandra 2004 Version 9.89.2004.10 *
SLED *
Softnik Technologies - IP Lookup Version 1.2 *
Sonic Foundry Batch Converter Version 5.0b (Build 156) *
Sonic Foundry CD Architect Version 5.0 (Build 93) *
Sonic Foundry Sound Forge Version 6.0e (Build 237) *
Sony ACID Pro Version 4.0f (Build 446) *
Sony ACID Pro Version 5.0 (Build 265) *
Sony DVD Architect Version 2.0 (Build 94) *
Sony Sound Forge Version 7.0a (Build 262) *
Sony Vegas Network Render Service Control Version 5.0.0.134 *
Sony Vegas Version 5.0a (Build 134) *
Speek - FLAC frontend Version 1.07.0001 *
Stardock Central Version 1.04.00 *
Stardock Systems, Inc - WindowBlinds - http://www.windowblinds.net
Version 4.4 *
Stardock.Net, Inc - WindowFX - A Component of Object Desktop Version
2.2 *
Start System Mechanic 5 Professional Version 5.0.3.0 *
StatsReader Version 2, 1, 0, 0 *
Stellent, Inc. - Quick View Plus for Windows XP, Windows ME, Windows
2000, Windows 98, Windows 95, and Windows NT 4.0 Version 8.0.0 *
Sun Microsystems, Inc. - Java(TM) 2 Platform Standard Edition 5.0
Update 1 Version 1.5.0.10 *
System Level Service Utilty Version 2.42.0.1 *
Systweak Inc - Advanced System Optimizer Version 1.0.0.0 *
Systweak Inc - Advanced System Optimizer Version 2, 0, 0, 2 *
Systweak Inc. - Advanced System Optimizer Version 1.0.0.0 *
Systweak Inc. - Advanced System Optimizer Version 2, 0, 0, 1 *
TuneUp RegistryDefrag Version 2.0.0.0 *
TuneUp Software GmbH - Performs a 1-Click Maintenance of your
computer Version 1.0.0.0 *
TuneUp System Information Version 4.0.0.0 *
TuneUp Undelete Version 4.0.0.0 *
TuneUp Uninstall Manager Version 4.0.0.0 *
TuneUp Utilities 2004 Version 4.0.0.0 *
TuneUp Utilities Version 4.0.0.0 *
Ulead DVD Workshop Version 2.0 *
Ulead Systems ULCDRSvr Version 1, 0, 0, 3 *
United Devices, Inc. - UD Agent Version 3.00.2814 *
University of California, Berkeley - SETI@home Version 3.08 *
Update *
UpdateMonitor Application Version 1, 0, 0, 3 *
V Communications, Inc. - SystemSuite Version 5.0.3.3 *
V Communications, Inc. - The background task server Version 5.0.3.2
*
Viewpoint Manager Version 2, 0, 0, 42 *
VOB Computersysteme GmbH - ASAPI Version 6.1 *
VOB DriverReg *
Wacom Technology, Corp. TABUSERW Version 4.76-4 *
Wacom Win32 Tablet Service Version 4.76-4 *
WatchFolder Application Version 1, 0, 0, 1 *
Webroot Software, Inc. - Spy Sweeper Version 3.5 *
WinCinema Manager for InterVideo WinCinema products Version 1, 8, 2,
0 *
Wizards om de beveiliging van .NET Framework aan te passen,
assembly's te vertrouwen en beschadigde .NET-toepassingen te
herstellen. Version 1.0.5000.0 *
World Wind Version 1.2.1789.28253 *
Zone Labs Client Version 5.5.062.004 *
Zone Labs Inc. - Internet Access Monitor Version 5.5.062.004 *
Zone Labs Inc. - TrueVector Service Version 5.5.062.004 *
Zone Labs Uninstaller Version 5.5.62.4 *

 

You are using Acronis True Image, could you possibly spend a little time by going back to an image of XP only, and then install Nod32, and then 1 application at a time, until you see where the conflict is. I did the exact same thing a few months ago and found a conflict with a piece of software that I had used for quite a while.

Let us know how you go...

Cheers