If Drive Cloner and RollBack Rx work-----

Hi Shane,

I've been a RB user since 2006 and still hanging in there. Froggie has covered the landscape very well. I guess Ive escaped those pitfalls because I'm still using Win7 and I've never depended entirely on RB to protect me from malware (or anything else). Be it malware, advances in mass storage, or keeping up with new versions of Windows, I would empahsize the importance of Drive Cloner 6.0 development. When DC6's 'infancy issues' are worked out and if HDS integrates it into RB (rather than making it a standalone product) the 'tools' will finally be in place for the user to totally protect his system.

pv

 

PV, I need to ask you a question. Being a long time RBrx user, and I'm guessing more recently than 2006 becoming a COLD imaging protector of that system... have you ever needed to use that COLD image to reconstruct your RBrx system (other than testing), and if so, what was the cause of the explosion that required the need of that COLD image?

 

I assume that you mean personnel, not personal and I would say that unless the folks at the top have changed not much will have changed regarding the complaints that have been raised in the past, namely, support problems, misleading advertising, failure to deliver updates and upgrades in anything resembling a timely manner, clarity in the necessary usage of the product. I am sure I have missed some but,,,,,,,

 

This is true but it is far from clear what position Shane holds and if the principles of the company will be willing to accommodate any suggestions. They never have in the past so why would we expect now to be any different

 

Froggie, over the past several years I've made many cold-raw backups of my RB systems and have restored a number of them mostly to reassure myself that I could recover in the event of an 'explosion' (especially in light of users who reported serious system problems precipitated by RB)!

Although I have made it a policy to not jump to a new RB version when first released (waiting at least for the x.1 build) there have been times when even that resulted in some quirks - esp. early 10.2 builds (at which time I decided to restore the cold-raw image of my final v9.x build). I never did buy v8, leap-frogging (pardon the pun) from v7.21 to v9.1 to v10.2.

So you see there have been occasions when I did restore backups for reasons other than testing, but I never had any 'explosions' to recover from. More like restoring to a prior smooth-running RB version when encountering annoying bugs with a newer version.

pv

 

-I am so sorry about your friend of course our mission is to help everyone of course that does not always happen. If your friend is reading this please let him know how sincerely sorry we are for that. But I would also really like to thank you not only did you have great suggestions you really showed us were we are vulnerable. I have sent the suggestions over to the dev team and we will make things better.

Thank you RollbackFrog

 

He didnt determine that his mbr was damaged but phoned me to have a look as his system was booting up with just a blinking cursor, so I went around to see what happened and restored the last drive snapshot image made via a PE but the system still outright would not boot up (and showing a blinking cursor). Then booted up again the PE and told drive snapshot to restore the mbr to hd1 and it booted up straight to Windows.

Rollbacks newbie target audience are basically spinning a roulette wheel by installing it on their systems..........It really takes the piss that you've to tell a newbie that once he / she has bought Rollback, they have install / use extra software to create an sector by sector image of their system because when / if their newly purchased Rollback fails, it takes their whole system down.

 

BUMP

 

A properly indoctrinated newbie will have been taught the importance of backups. Backing up is something that has to be done regardless of your software and hardware configuration. This is no secret. This is not rocket science.

RBRX is a utility, a tool. RBRX isn't backup software any more than Photoshop is backup software. Only backup software is backup software. And it will tell you that directly.

I don't believe (for many reasons and ulterior motives) users today are as well educated about how their system works as users from years ago were.

 

You're absolutely right. RollBack Rx is not for backing up. It's snapshot software.

The way I phrase it to people is this. If you want to test new software on your computer, or new settings, what have you. You can always have that state to go back to. I can see how that can be perceived as 'backing up' but it's not.