I Think Its Time The Makers Of Nod32...

Discussion in 'NOD32 Early v2 Beta' started by hayc59, Dec 29, 2002.

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  1. hayc59

    hayc59 Guest

    Version 2.0 Beta Started Checking These Post
    And Give Some Answers!!! Or AtLeast The Beta Testers!!
    Oh Thats Right We Are The Beta Testers. :D :'(
    Come On Guys!!! o_O o_O It About Time..
    The Holidays Are Over!!

    o_O


    o_O

    o_O
     
  2. Mele20

    Mele20 Former Poster

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    I agree it would be nice to see some help here from Eset, but where do you get the idea that the holidays are overo_O Did New Year's come and go and I missed it?
    Holidays aren't over until January 2, 2003. We have had one Eset employee here in the last couple of days. So we are not being totally ignored. Still, I do think the timing in releasing the long awaited beta could have been much better. But then maybe the thinking was to give us a Christmas present even if support would be scarce for a bit. We haven't done too badly in helping each other. Marti got my big problem solved and the other questions can wait for a couple more days.
     
  3. mrtwolman

    mrtwolman Eset Staff Account

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    I personally think beta release was not intended to be released among the family of global NOD32 users. Just take a look http://www.eset.sk/down/download.htm - it is a page for slovak users. Compare it with http://www.nod32.com/download/download.htm. Some of the "actives" put the link here and caused havoc. I can't imagine some company will release a public beta just a day before week where everybody knows most people will be home testing the software and the staff of the company will be greatly reduced.
     
  4. CP

    CP Guest

    I have to agree.I seriously doubt Eset (the main company) intended for this to be grabbed up and tested by all kinds of people worldwide at this time.I think this was a case of someone finding a link and posting it to a broader audience than was intended.It happens all the time with all kinds of products.This would explain why the timing was so bad (pre-holiday release) and why the Eset people aren't prepared to respond.
     
  5. Paul Wilders

    Paul Wilders Administrator

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    Ladies and Gents,

    Indeed this is the case. As Eset has informed us in the meanwhile, this Beta in essence has been sort of a Christmas present for Slovakian users. The fact this Beta has been in the open for others as well is no problem for Eset.

    Right on spot again ;). Since the non-Slovakian speaking Eset staff isn't available due to the holidays untill after New Year, there will be (hardly) any support over here in regard to this Beta until then.


    regards.

    paul
     
  6. Mele20

    Mele20 Former Poster

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    >Indeed this is the case. As Eset has informed us in the meanwhile, this Beta in essence has been sort of a Christmas present for Slovakian users.

    I'm curious though why the beta on the Slovakian site was in ENGLISH if it wasn't intended for global use?
     
  7. :rolleyes:I intend to monitor these forum posts probably until the middle of January. If ESET doesn't at least say something about all these bugs, then I will probably go back to the Formal version of NOD32..

    However, whether or not they intended it just for Slovakian users or not, They have to admit they have reports from many users (beta testers like me and you), that they can use to straighten out the product before final release..

    I've HAD a taste of the HONEY! I can't wait for the bug free, final public release version of Version 2 of NOD32 !!!
    Please!! When, oh when will that day come forth?

    :D :D :cool: o_O :rolleyes: :p :-*

    My feelings are a bit hurt that they gave a Christmas Present to the Slovakians! My "Big" American Ego is bruised! Boo Hoo Hoo.. :'( :'( :'(

    Just kidding, ESET.!!!
     
  8. Paul Wilders

    Paul Wilders Administrator

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    Guess there are English speaking Slovakians as well ;). Anyhow: if intended for global use, the Beta would have been up for download on - at least - all English distributor sites.

    Shooter,

    Couldn't agree more. Although there has been a team of Beta testers, I'm convinced all those test driving the Beta and posting over here result(ed) in valuable information.

    regards.

    paul
     
  9. mrtwolman

    mrtwolman Eset Staff Account

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    They could release this version too, but i doubt it will be so helpfull as the english one
     

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  10. Paul Wilders

    Paul Wilders Administrator

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    :D - if so, keep that database updated ;).

    regards.

    paul
     
  11. CatThief

    CatThief Registered Member

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    I'm just using a trial at the moment and my 25 days are due to expire very soon. I'm still waiting for an answer regarding the invalid page fault... http://www.wilderssecurity.com/showthread.php?t=5760 ... and some response would be nice. (I also e-mailed support at Eset on Dec. 23 - no response there, either.)

    Oh well,
    CatThief
     
  12. Paul Wilders

    Paul Wilders Administrator

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    CatThief,

    support will be around as of tommorow. As for the email to support: don't hesitate to forward the email to me: webmaster@wilders.org . When does your trial period expire exactly?

    If necessary, a reply will be posted over on the original thread.

    regards.

    paul
     
  13. CatThief

    CatThief Registered Member

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    Hi Paul,

    My trial expires on Jan. 4. I will send you a copy of the e-mail I sent to tech support. It describes the problem as I described it here, yet the wording may be a little different.

    Thank you so much for offering your help!
    CatThief
     
  14. Paul Wilders

    Paul Wilders Administrator

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    Cat,

    Check your inbox - I'm fairly sure we have solved your problem ;).

    regards.

    paul
     
  15. CatThief

    CatThief Registered Member

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    Hi Paul,

    Although I thanked you personally, I just wanted to post here to officially thank you publicly so that all visitors to this forum will know that my problem was solved and I could not be happier with the result!

    Many regards,
    CatThief
     
  16. Paul Wilders

    Paul Wilders Administrator

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    Appreciated, CatThief - and enterily my pleasure!

    regards.

    paul
     
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