How to remove eset outlook 2007 plugin??

W7 home premium 64bit.

I have previously used ESS 4.2. I uninstalled it via windows uninstaller. I cant get rid of the outlook plugin that is located in the exchange plugins.

I have not been using exchange, ever! I tried the suggestions found here

http://kb.eset.com/esetkb/index?page=content&id=SOLN767

but that did not help me. Everytime I open outlook I get the message that there is something wrong with the eset plugin and I should uninstall it.

When I delete the .dat file it just shows up again next time I open outlook.

How can I get rid of this plugin?

 

Did you check in task manager that Outlook wasn't running before you deleted the dat file? Does installing / uninstalling ESS make a difference? Have you tried searching for extend.dat and deleting all instances for each of the users?

 

Hi Marcos!

Yes I checked that outlook was proper closed before deleting .dat file. I am a single user with single account in my outlook. I have been in the registry and deleted everything with eset as name, and I did search inside hidden&system protected files.

I tried installing ESS again and then uninstalling it, but there is no difference. I still get the same error.

When I go to trustcenter in outlook and choose add-ins, and then open exchange Client Extensions, I find eset outlook plugin. I can uncheck it, but it will activate itself within 5-10 openings of outlook

 

Try the following:
- download and run Process monitor (http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx)
- enter the following filters:
"Process Name" "is" "outlook.exe" "Include" - press "Add"
"Path" "ends with" "extend.dat" "Include" - press "Add" followed by "OK"

In the menu, select:
"Filter" -> "Drop Filtered Events"
"Filter" -> "Enable Advanced Output"

- run MS Outlook
- close MS Outlook
- determine the path to extend.dat from the log and delete the file from the disk

 

also try Eset removal tool
http://kb.eset.com/esetkb/index?page=content&id=SOLN2289

and check Outlook itself
"..
In Outlook, go to Tools -> Options -> Other -> Advanced Options
Click on Add-In Manager..."

 

Hi,
Have the same problem. Did the action as described by Marcos. I only have one place on my computer where the extend.dat is saved.
But even if I delete the file, I always get the same error message the next time I'm starting Outlook 2007.

 

I manage to get rid of it!

I had to restart my pc and start it up in safemode without network. Then I manually deleted the.dat file and I did run the removal tool after I deleted the file. http://kb.eset.com/esetkb/index?page...nt&id=SOLN2289

Then, voila, everything was ok! JIPPI! I saved my day

 

Yes, solved it with the uninstalled in save mode as well.
Thanks.