How does ESET client identify itself to ERAS?

Discussion in 'Other ESET Home Products' started by JoeyJoeJoe, Feb 3, 2010.

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  1. JoeyJoeJoe

    JoeyJoeJoe Registered Member

    Oct 22, 2009
    We're about to place our ESS client on a disk image and I was wondering if each client has a unique identifier to differentiate itself in ERAS.

    I was told by an ESET tech that the clients use the MAC address as the identifier but I wasn't exactly reassured by his answer. He didn't sound confident of that.

    Have any of you installed ESET on a disk imaged and deployed it successfully? That is, the newly imaged computers report into ERAS without appearing as duplicates.

  2. techie007

    techie007 Registered Member

    Jan 2, 2008
    Ontario, Canada
    From what I have found they use the Computer name (without the FQDN) plus the MAC address, and that's it.

    I ran into this because I had two machines at two sites (two different networks) with the same name. They'd be fine unless I allowed the Computer renaming option, at which point the two computers would keep over-writing each-other in the RAS.
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