How do I remove a virus from memory?

Discussion in 'NOD32 version 2 Forum' started by yakabot, Apr 25, 2005.

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  1. yakabot

    yakabot Registered Member

    Joined:
    Mar 28, 2005
    Posts:
    12
    1st time poster, as I've never had a problem before.
    Nod reports it's found a trojan in memory, and can't do anything about it.
    "trojan win32/startpage.uz"
    The only options it gives me is to "Leave" and "Details"
    Any help with this would ve appreciated.
    Thanks.
     
  2. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Hi Yakabot, welcome to Wilders.

    You should be able to just reboot your system and run a scan again, it should be gone. Failing this, reboot into safe mode, as described in post number 2 here, and make sure you have Nod32 tweaked according to the same post.

    Hope this helps...

    Let us know how you go.

    Cheers :D
     
  3. yakabot

    yakabot Registered Member

    Joined:
    Mar 28, 2005
    Posts:
    12
    Thanks for the speedy reply. I've managed to fix it, but not by the way you described and linked.
    Reboot didn't help it. Neither did starting in safe mode.
    Grabbed Spybot search and destroy, and whilst installing that, Nod jumped up and said it had found the virus/trojan i was hunting. It gave me the "delete" option, and it was happy. But on starting Nod again, it said it was still there. Finished the spybot install, it wanted to restart and do it again, let it do it, immunized it, and now all is happy in the world again.
    If all that had failed, I was going to do what you'd linked me to, but there seemed an awful lot to do there, so i tried it the way i've just described and it all seems okay now.
    Thanks again for your prompt reply and help. :)
     
  4. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    I mention that thread because it shows how to boot into Safe Mode, it also shows how to tweak Nod32 for a scan, the rest is used if you have an infected PC and place Nod32 on to it while infected.

    Cheers :D
     
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